PPC Submitter : Wednesday, April 11, 2012, 14:10
Unfair Practices /No communication
Customer recieved a broken item from me,even though the item was packaged carefully as required, the item was broken in shipment.
Ebay was fair by giving me time to refund the customer but was unfair in allowing the customer to post slanderous statements about me.
Furthermore, Pay pal took the opportunity to say because I had a first “refund” in 11 years they now are going to hold my incoming payments from now on!
Even though I have promptly responded to my customers complaint,refunded their money and made it right,I am still being abused by their unfair practices.
I have written Pay pal three time and I have written Ebay also with no response to this situation and my feeling toward the resolution.
I am seeking now a mutually safer alternative to Pay Pal and I adamantly suggest others to do the same!
Submitted By:: Sally Fuggs
Location-: Austin, TX
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