admin : Tuesday, December 28, 2010, 8:41

PayPal Totally Lacks Seller Protection

Paypal has horrible seller protection. I had a dispute through ebay from a buyer stating they never got an item they purchased. The buyer NEVER contacted me to let me know they hadn’t received it, rather they waited 6 weeks and then filed a dispute.

I didn’t get tracking info, my own fault. However, I have 100% positive feedback (triple the amount of feedback as the buyer) but PayPal is telling me too bad, you have to refund the money.

I can’t even get in contact with a real person at PayPal customer service, just the same generic response when I try to email them. I will NEVER do business with PayPal again.

Submitted By:: JD

Location: Utica, NY

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