PPC Submitter : Friday, May 13, 2011, 16:43
Theft of debit card not covered by PayPal protection
My card was stolen, I closed the card immediately, but by the time I got online to do so the thieves had already put three 3 charges. I disputed the charges by submitting a formal written complaint including documentation from the police department handling my theft.
Instead of receiving Paypals cooperation I receive the following email as a conclusion-
“We have completed our investigation of your case and, as there is insufficient evidence in support of your claim, we have denied your Unauthorized Account Use Claim.
If you would like a copy of the documentation that was used in the course of our investigation, please send a letter via mail to:
Attn: Unauthorized account Access Appeal P.O. Box 45950 Omaha, NE 68145
In your letter, please include your name, the email address on your PayPal account, and the date you filed the Unauthorized Account Use Claim.
Account Review Department
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.”
Paypal is the worst company to have any kind of relationship with. Consumers beware!
Submitted By:: Margaret Guidry
Location: Montoursville, PA, USA
I dont want your credit or debit card PayPal!I personally hate credit cards and debit cards and I choose not to get one. Surely, I don’t have plans to get one in the future and go through a lot of processes just to...
PayPal Closes Account After Applying For Debit CardBefore you can apply for the PayPal debit card, PayPal requires that your account be open for at least 60 days. So, I applied for the PayPal debit card as soon as the required 60...