PPC Submitter : Tuesday, July 31, 2012, 10:41
Seller agreed to refund and was never heard from again. PayPal’s no help
1. ORDER PLACED We can’t wait to get started! Please allow the necessary timeframe to complete your order. Current timeframes are listed on our website & will vary if an unusually high number of orders have been submitted. Thank You!
Date : 24 Aug 2011 – 06:30
Order ID : 2654247
Payment by Paypal
Product : Quantity : Price
Daisy Garden Pink Gingham Wall Plates – Single
Border Frame Color Choices – Pink
Available sizes – Single Switch Plate : 1 : 29.99
Daisy Garden Pink Gingham Wall Plates – Outlet Cover : 2 : 29.99
Crazy for Dasies Hand Painted Wall Clock
Available Sizes – 12in Diameter : 1 : 99.99
Subtotal : 189.96
TOTAL : 189.96
Billing details:
PRUDENCE xxxx
xx RD
xxxx
MA
01904
United States
Telephone : 781 595 xxxx
Fax :
E-mail : PMULUMBA@xxxxx.xxx
Message: : How many outlet for 29.99?
Thanks again for your order!
Many blessings,
Audra Gordon
Owner, Childrens Artist
Green Meadow Lane
2. On 8/24/11 I placed an order for One daisy Garden Pink Gigham wall plate for 29.99, o daisy graden switch plates for 2X29.99, and one clock for 99.99.
I used Paypal to pay the service.
The seller Audra Gordon time for the frame is 12weeks to complete the work.
On 10/26/11 I send an email to check on the item, Audra reply me that she need more time because she lost her husband and needed more time. I make a modification to the order via email and she did agree with that, I couldn’t wait for the clock since my baby was due.
I started to check on the art objet every 2 weeks and I January I ask for a refund. She agree to refund my money via paypal.I have been sending email for the last 3 months, Audra is not responding. Paypal refused to open a dispute because it has been more than 45 days from the time I bought the items.
CAN YOU PLEASE HELP ME TO GET MY MONEY BACK?
Thank you for your help
3.Complaint ID#: 94404464
Business Name: Green Meadow Lane
You recently requested our help concerning a problem with the company named above. The company has not responded to the BBB to date. Please contact me or return this letter to the BBB by July 23, 2012 and inform us whether you have heard from the company or not. If you have not heard from the company, your case will be closed as unanswered, and it will be reflected as such in the company’s business review. Additionally, you will receive written notification regarding the status of your case when it is closed.
We encourage you to use our ONLINE COMPLAINT system to keep up with the progress of this case. Please do not reply to this e-mail as this is a general e-mail address. Please use the ONLINE COMPLAINT system. The URL (website address) below will take you directly to this case on our website:
Complaint Status Page
Sincerely,
Nita Virghes
Manager, Direct Retail Services
nvirghes@chicago
4. PLEASE HELP ME TO REACH THE SELLER TO REFUND MY MONEY VIA PAYPAL I HAVE ONE DAY LEFT BEFORE THEY CLOSE THIS CASE
Submitted By:: PRUDENCE
Location-: Massachusetts
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PayPal is not going to help you with this one. Contact your bank or credit card which ever way you paid and see if you can get your money back that way. A lot of sellers will sat they’ll issue a refund and then never do it and when you go to file a claim with paypal they tell you that it’s been over 45 days and you no longer have any rights. Just another way Paypal sucks. You have much better protection buying online with a credit card that you designate just for online pursuance.
Let me tell you one thing, paypal doesn’t give a rats ass about your business or any time and money they may be holding up. They don’t care about buyers, sellers – if it’s not making them instant money, they don’t want to hear it. I had a paypal dispute go on for 36 days. It was beyond agitating with all of their redirect and bullying. Things were finally settled in my favor, which is more than I can say for most people (from what I see online), after my experience I resolved to looking for alternate processing sources. There has to be life after eBay and Paypal. I’ve started dabbling in Amazon and local places like Craigslist. As far as shopping goes, I wont checkout with anyone who uses paypal as a buying option.
I had the same thing happen to me with Audra at Greenmeadowlane.com. Paid her then never received any on my artwork. I have tried to get help from paypal, they do not help at all. Thankfully, my credit card that was charged and connected to my paypal account opened a dispute and have temporarily credited my account until they can reach her. She seems to have just vanished into thin air. The least she could do is shut down her website so that you cannot order.