PPC Submitter : Tuesday, May 1, 2012, 10:37
Poor packaging, broken item, no refund
I paid $500 for a black glass stove top.
The seller packed by just loafng cardboard
around the toadstool with NO packing material at all. Of course it arrived with the glass broken. It was sent to my UPS Box at the UPS STORE. I had the store employee open the box because he said he heard broken glass pieces making noise in the box as he moved it. He opened it and found no packing material just wrapped in cardboard not the original box. The employee contacted ebay as did I Communications went on for three months along with pictures of the packed toadstool and the broken toadstool. It was obviously improperly packed since the glass edges were in direct contact with thin cardboard. You can’t pack a glass product without the proper clearence between the product and the cardboard.
They would not refund my money even though it was clearly clarified as to the damage and the container of cardboard only. No refund.
Submitted By:: Kenny Holt
Location-: Duluth, Georgia
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