My customer used his PayPay account that he hadn’t used in quite sometime. His bank card registered with PayPal had expired, unknown to him. My PayPal account was frozen for 1 week until this customer updated his bank information with PayPal. Another scenario: I received a payment for a purchase that PayPay sent to an [...]
Horrendous! They have made me submit all kinds of documents, including my personal medicare number and passport number, and now they are closing my account because my company is a unit trust (the most common type of company in Australia). They tell me I need to provide an ridiculous number of documents before they will [...]
Recently, I had a family member send me money to my PayPal account. It has been a horror story from the get go the latest is that they will mail me a check to my NEW local address but they forced me to change my credit card address TO BE SAME. But that wasn’t enough [...]
Utter crap. Moved abroad to Asia and they will not reinstate my account. I have faxed them passport/driving license/photo ID etc. Re-confirmed bank accounts and changed password and security questions. They continue to send the same email stating I need to change my password again. Or that I need to login to my acount from [...]
I signed up for paypal and everything was fine, I used it once for something I bought on ebay. The next time I used paypal to buy something from ebay, it limited my account. It sent small deposits of money into my account so I could prove it was me. Now they are asking me [...]
Tried to get money out of account and they wouldnt told me I have to fax them info. Do not use paypal they will figure out how to not give you your money,I jumped through all their hoopes and they ended up telling me no I had to get a bank account for them to [...]
Paypal does not care at all about its customers. I tried for three days to call them and resolve several issues and got nowhere. I tried to purchase internet service at a hotel and they required that I go through paypal. I had numerous issues with getting my credit card to be accepted and then [...]
I want to close my account … don’t need their product .. don’t want their service. To do so online, you get in a question/answer loop and you can’t close without giving them a credit number or bank account number. I’ve tried several times without any solution. Help! I even wanted to blast them all [...]
i had an very healthy ebay/paypal account, suddenly paypal froze my account, asked for all kinds of information, ie, passport, accounts, suppliers, postal verifications, i done all of these things and they were excepted and verified, but they still said, ‘your appeal has been denied?’ and they kept my funds for 6 mths, and will [...]
It’s so simple it sounds stupid. I had an original account, lost my debit card, tried to change to my new card and they wouldn’t accept that information and I washed my phone in the washing machine and they went crazy because I had a new card and phone number. have been on phone for [...]
My husband started eBay business few years ago, he was lucky to be successful quite quickly. After few weeks Paypal froze his account saying that increased activity like that was suspicious. After a while my husband decided to give it up. Recently my personal account (not connected in any way with my husband) has been [...]
I have been using Paypal for several years. I use an American express card for this account, I do not understand why I MUST give Paypal my bank account information when they do not take funds from my bank account in the first place I feel this is a major invasion of my privacy. They [...]
Well-today I went to use some of the $48.00 dollars I was ‘gifted’ by my sister, and found out I had to ‘verify’ when my purchase of 5 silk scarves for $20.00 plus free shipping from Marlene Glickman’s website “Verifying” meant giving them a boatload of banking info. I am really ANGRY at them keeping [...]
All I wanted them to do is change my name on my account. I sent them pages of documents 3 times, every time they have a problem reading them. I don’t see the problem they are fine on my end. I have denied 3 times now, in there review of the account. I have never [...]
On eBay, buyer pays, I withdraw the money from PayPal as it takes days to clear, the buyer then decides they want a refund, I try to return the money from my account into Paypal and then get told my account has not been verified. I ring PayPal, am told I’ll have to wait til [...]
My sister’s story… mother has a business, she has died, opened new A/c with paypal as quicker than merchant services temporarily… ha ha anyway opened A/c withpal, over £2000 worth of sales, but oh dear you can’t get access to your money as we need a copy of passport (sister does not have one, nor [...]
Paypal limited my account without warning or reason 8mths ago. They demand I send copies of all the documents they need to commit identity fraud (passport, drivers licence, utility bill, etc) before they will unlock my account. I had already verified my CC with them & linked it to my bank account, so their demands [...]
I don’t own a single cent and yet they froze my account. Want this and that from me for verification. I sent and they said something like they want other kind of verification. When you further probe… the customer service that pick up the phone sounds so impatient and raise their voice at you. What [...]
Rented a flat in Dorset and was trading quite happily on Ebay as les-cullottes. My land lady was involved in a serious road accident which involved brain surgery and she was hospitalised for about 8 weeks. As I was the only person in the house I had to look after after her until she recoverd. [...]
I used paypal to send money to a musician in New Zealand who mailed me a CD prior to receiving money from me. (I did not want to send cash in the mail). Paypal sent me a confirmation that someone with a different name received the money. The musician tells me he never received money [...]
My problem is that I’m not able to link up my bank account so that I can transfer funds directly in to my bank account. I never had a problem in transferring my funds until earlier this year, even though I have held this account for over 10 years!!! Now I try to link my [...]
I have a PayPal account in Singapore. They wrote to me stating that because of the amount the transactions on my account had reached a certain amount they needed further verification of my ID and address. I send the documents a format that was listed as acceptable (PDF). PayPal have written back stating that the [...]
I am also on a rant! about needing to get “verified.” PayPal had no problem letting me use my MasterCard to charge about $5,000 on merchandise before they had any business relationship with me whatsoever. I paid all my bills on time. And NOW that I am a seasoned customer they tell me that my [...]
I opened an account with Paypal when I was working in Australia. I left the country a year ago to return to Europe but I still have a bank account in Oz which is linked to my Paypal. I recently transferred a 1000 dollars into Paypal so that I could send money and make e-bay [...]
I have just received the paypal threat that if I do not “get verified” and “link a bank account”, I will not be able to continue using paypal. I don’t have a bank account, nor do I use banks for my personal or commercial use. I have been a user/account holder of paypals since 2007 [...]
I have had this happen with two PayPal transactions- I pay for some eBay merchandise with Paypal directly (not through a Paypal account) and Paypal says that everything is okay and takes the money from my credit card. Two days later I find out that Paypal told the seller that the money has been taken [...]
While trying to open an account, PayPal’s system said that my bank details were already registered. Thinking this must be some glitch I called PayPal’s UK “help” number. I spoke with an Angela (no last name given) who asked me lots of questions about email accounts I haven’t heard of, and then informed me that someone [...]
I’ve been a paypal user since 2000. On May 11, 2011 PayPal refused to send my payment for an item that I bought on ebay, saying that it was because my account was not verified. The payment was for a meager 1.29 GBP. I think paypal is trying to force me to switch from using [...]
I recently tried to get a Premium account with paypal as Ebay says you must have it to sell items. So I applied and paid the 1.50 € fee. The first attempt did not work ( i.e. the code did not show up on my bank statement), so I tried it again and paid the [...]
I recently opened a Paypal account which was activated without any hassles. The trouble started when I received payment from my client in UK and wanted to withdraw the same to my bank account. I tried to add my debit/credit card but for some unknown reason it could not be validated. Then I used the [...]
On 3/26/2011 at approx. 8:00-8:30 pm I began trying to withdraw the balance which has been sitting in my Paypal account for more than a year so that I can close the account. Paypal wants to send it back to my bank account, but I do NOT wish to do this. PayPal’s website says a [...]
I have had a Paypal account for about 7 years now. I use it pay for many online purchases. However, after years of being a good customer they are telling me I am approaching the $10,000 limit and willno longer be able to send money via Paypal unless I get verified (which requres that I [...]
After I applied for a PayPal debit card, all of a sudden my PayPal account was limited. Then I was requested to upload a copy of my drivers license, social security card and bank statement- which I did, as a matter of fact 3 times, to get the compliance to restore my account. I also spoke with [...]
I have had my Paypal Account since 2002. It is backed by 2 credit cards of mine. I have never had my bank account linked to my PayPal account. All of sudden yesterday Paypal declined a payment I wanted to make as I had “reached my $10,000 limit on sending/receiving funds”. Now they say I must verify [...]
I was asked to verify my credit card by PayPal so I allowed them to take a $1.95 charge on the card. I received my credit card statement and the charge was their along with there 4 digit code. So I went to the website to see how to get the money refunded now that [...]
Because I used the same credit card when I signed up some years ago, PayPal wanted me to verify the card by referring to a code sent in an e-mail in 2008. Who even has the same computer they had 3 years ago? After being sent in circles for several days, I finally talked to [...]
Limited PayPal account? For the last few days I have spent hours of my time trying to send emails through the PayPal system to get some help for my situation. My account has been limited, and the reason for the limitation was completely unknown to me. After 3 days of wasting my time, I finally [...]
A couple months ago, my bank mistakingly closed my account. I had the bank account linked to my PayPal account, and when this happened PayPal froze my account with them. They said that I had to get verified because I was at the $10,000.00 spending limit, and you have to have an attached bank account [...]
I am unable to withdraw money I have in my PayPal account. I do not have a credit card or a checking account, so I requested that PayPal send me a check for the balance. What PayPal does not tell you when you join is that you have to give them a checking account number or [...]
PayPal has limited my account for no apparent reason! I am not a seller, and the only reason I ever use my PayPal account for is to buy stuff. I have provide the bank details and other information they have asked for, but they did not seem to be accepted? And why do they want my [...]
After 3 years selling on Ebay and using PayPal, my funds were suddenly frozen. PayPal demanded proof of my identity, but no matter what I sent to them they always had an excuse to keep my account frozen. They would say that they did not receive the documents I emailed or the fax that I sent. They [...]
I am exasperated by the block in my accessing funds of £1860.00 that were paid into my Paypal account on 1 Sept 2010 by a company who was PayPal verified. Paypal reversed the payment immediately as it exceeded a “money laundering” limit of £1,700.00, a PayPal policy which I knew nothing about. I have since [...]
We are a known and valid small business. We waited the stated 60 days to apply for a Paypal Debit card. We didn’t really need the Paypal Debit card, given that we’ve linked our own bank account to Paypal along with a card we already have. We only applied for one to easily access funds [...]
Before you can apply for the PayPal debit card, PayPal requires that your account be open for at least 60 days. So, I applied for the PayPal debit card as soon as the required 60 days had passed. During the application process, PayPal asked for verification of my business address, so I sent them a [...]
I use Ebay frequently with nearly 500 purchases, not a single bad mark on my feedback. Some years ago I set up a PayPal account which PayPal froze for three months without explanation. Because of this I opted to make my purchases using a credit card, in fact a PayPal sponsored credit card. This was [...]
Paypal issued a limitation on my account, first they told me that I had to verify info and they would release the limitation. I verified everything they needed, they would not release the limitation, then they said my items had to show delivery and they would then lift it, my items have now been delivered [...]
I had just changed my merchant service from another merchant provider to paypal, due to PayPal’s claim that online sales will increase up to 14% if you accept payment online by paypal. But I quickly came to realize that if you want to destroy your business please use paypal as your merchant service provider. My [...]
I paid for an ebay auction with my debit card and was put through Paypal. Paypal took the money from my account in under 5 minutes. Seller reneged on the deal and gave a refund. I looked for the money in the account where Paypal had taken it from and it wasn’t there so I go [...]
