PPC Submitter : Wednesday, May 23, 2012, 9:32
Paypal screwed me on a auction that didnt sell on ebay
I tried to sell a few rare figurines on ebay for a starting bid of $400. After no biders and the auction ended i recieved an email asking to buy the items, they offered $360 incl postage. I bite the bullet and agree to it, i mentioned that i have the original boxes for these items and can get hold of them in 4 weeks time from my paretns and will send them to him and only charge him the cost of postage. Several days later he recieves the rare action figurines and opens a paypal claim against me, he claims that one of them is damaged. Short version was i said i didnt send it like that luckly i took out postal insurance for $400. He wasnt happy and took it up with paypal. I responded in a email to paypal that i didnt send the item damaged and that it had insurance. The case ended, the buyer won. I viewed the claim and paypal didnt show my email response even thow i sent it? The buyer has 10 days to refund and my paypal account is in the negative and i have to pay double postage?
The buyer emails me and says he wants the original boxes sent to him. i said but didnt paypal tell u to send the items with tracking to me??? He now claims he wants the items and wants me to send him the boxes for free. I am under alot of finacial stress and really cant take this loss so i offer him to go halves int he postage costs of these boxes (which was quoted $60 + tracking) he refuses to meet me half way and demands if he pays for the original boxes for the figurines he would want another action figurine for free (i was selling a large bulk lot u see and he only wanted a couple of them) Iv emailed him back saying to return the goods. I have 100% ebay feedback, iv always paid my sellers imediately, iv never had any major conflicts, and iv always paid my paypal fees when selling goods. Iam now going to be down $400 and probably wont see my goods again or if i do iam going to have them returned damaged. O and as for the Aus Post insurance claim after 3 weeks they still cant find my claim number, it doesnt exist on their system, iv got all the reciepts and evidence that iv lodged it and no one will help and see my situation. The buyer had only 7 more days to supply a tracking number to paypal, what ever happens next when its all sorted i will be closing my paypal account and will never look back. I had no seller protection at all with paypal.
Submitted By:: Jared
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