Last year we sold a property in Bloomfield, Indiana on Ebay. The buyer, as stated in my auction, was to pay $2,000 non-refundable earnest money as a down payment- which they did. The remaining balance was to be due in 10 days. However, the buyer never completed the final transaction and refused to meet us at escrow. The buyer then lied to PayPal and insisted that the home we sold them was used as a meth lab, and that they wanted there earnest money back! They even took us to court and lied under oath, and we had to prove to the courts that our home was never a drug house! The buyer lost and the judge awarded the case in our favor.

So then the buyer opened a PayPal dispute, which also ended up in our favor after we provided the documents showing the judges ruling. But the buyer didn’t quit there. He then goes to his bank and has them do a chargeback against us, so once again we had to provide all of our evidence along with the court documents to PayPal so they could forward it to the bank on our behalf. To make a long story short, even with the court documents and the fact that PayPal awarded the initial dispute in our favor, the buyers bank sided in their favor and gave them their money back. When we asked PayPal how it was possible for us to lose the chargeback dispute through the buyers bank, I demanded to see what the buyers bank had to say. PayPal then tells me that they could not share that information, that it would be an invasion of privacy.

How could we possibly lose a chargeback dispute with all of the evidence we provided? And to this day we are still out several thousand dollars and PayPal still has my account frozen!

Submitted By John M.

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