admin : Friday, October 29, 2010, 13:20
PayPal Representative Hung Up On Me
PayPal froze my account which is connected to my business credit card, and it is unclear to me why they actually did this. In order to unfreeze it, PayPal charged $1.95 to my credit card and included a code that would show up on my credit card statement. Once I received the statement I was supposed to enter the code in my PayPal account. When I got the statement and entered the code, it unfroze.
However, instead of crediting my credit card account, they credited my PayPal account. I called to say I needed my credit card credited the $1.95 because it was a business credit card, and the statements have to reconcile. When the PayPal person said they could not do this, I asked to speak to a supervisor. When I did this, they hung up on me. When I re-dialed, I could no longer connect to a live person because the phone system kept hanging up on me.
Submitted By MH From Santa Cruz, CA USA
Similar ComplaintsUnfair PayPal ChargebackPaypal is horrific. Somebody called and gave my company a credit card for merchandise. We ran the credit card through the paypal system and it was accepted. We then sent out the merchandise. A few...
Happened to me 4 times over a week. And if Bob #43377 gives you his employee number don’t bother to write ie down because they cannot connect with employees even if you have their name and number. Which makes me wonder why they give them a number and why they bother to give it to you.
Mostly to placate you in between hang ups I suspect.