PayPal Complaints

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Category Archives: PayPal Holding Funds

 

PPC Submitter :

Paypal says Refund Issued but i don’t have the money

I had ordered an expensive item from a website, it came in at around $400. But i checked the wrong box for the item specifics, so i ordered the wrong item, i informed the seller and Paypal. The seller said … Continue reading

PPC Submitter :

Why is it not called Robbery when Paypal takes your money?

paypal, has on at least a dozen occasions when I have purchased something and used paypal, the seller contacts me and advises they are out of stock and cancels the transaction immed. and issues refund!!! Now a sell has not … Continue reading

PPC Submitter :

Paypal held my payment made

Paid for an item thru PayPal. PayPal deducted the money within 2 minutes. I received a notice of non payment from Ebay.. PayPal sez they never got the money thus they never added the funds to the sellers account. After … Continue reading

PPC Submitter :

Ebay CEO Famous for his crimes.

The CEO of Ebay/Paypal has recently been featured on the cover of fortune magazine. He is a criminal the Feds should be going after. He is running a company that is consistently freezing peoples funds/assets. The main objective of Ebay/paypal … Continue reading

PPC Submitter :

Restricted account when we upgraded to Paypal Pro

We just got an international order for for an expensive car part after receiving approval for a virtual terminal upgrade and a Pro account. PayPal immediately ‘restricted’ our account so we could not transfer or send the funds pending review … Continue reading

PPC Submitter :

I got debt collectors after me because of Paypal

I had a customer buy some items in which she had sent her daughter to pick them up in person in which she had paid the amount to my email address through PAYPAL. Those funds were available instantly which I … Continue reading

PPC Submitter :

No access to my money

Even though I have shipped the item paid for the shipping and entered the tracking number and the customer has received the item I still can’t get my money. I am leaving poor feedback for PayPal the experience I have … Continue reading

PPC Submitter :

Item delivered, positive feedback but Paypal is still holding my money

I have a 100% satisfaction rating as both a buyer and seller (though more buying than selling) on eBay, and yet my funds on a $28.05 sale (plus $14 shipping) transaction are held for 21 @#&$-ing days?!? And that’s AFTER … Continue reading

PPC Submitter :

Not allowed to speak to a manager

I recently sold a computer that I owned. Paypal asked for proof of purchase. I sent a screenshot but wasn’t told that was unacceptable until I called. I then printed the page from the online invoice from the company I … Continue reading

PPC Submitter :

Rip Off By Paypal

I bought an item on ebay, when it arrived it was broken, The seller offered a full refund. The refund went through Paypal. This was done on the 29th November 2012. Paypal told me my funds would be in my … Continue reading

PPC Submitter :

Pending paypal funds to bank transfer

I have been with paypal for 4 months and not making much money but when i transfer funds to my bank it ALWAYS gets subjected to a up to 72 hour security check, which in my eyes is just a … Continue reading

PPC Submitter :

Paypal has held my money for over 3 years

It was my first selling experience through EBAY. I sold a Rolex watch through paypal. Unfortunately I took more than usual to send it as cargo companies in Chile wheren’t accepting this kind of goods. Well the buyer started a … Continue reading

PPC Submitter :

Paypal Hold money for 180 Days

I been verified user of Paypal, I have been running my private Business and receive payments from my customer, I received 1100 Euro appx on my A/C and when I wanted to get them withdraw Paypal set my A/C limited … Continue reading

PPC Submitter :

ebay and paypal problems with funds held

Paypal are growing exceptionally abuse power orientated from my own experiences, and am now having several issues regarding their sudden and unfair temporary holds on money I receive from sellers in the form of a refund. Paypal do not notify … Continue reading

PPC Submitter :

Where did my money go?

I’ve been sent a refund by a seller in the amount of £575.00. When I paid this money I had a zero balance in my PAYPAL a/c so the funds were automatically transferred from my back-up funding source i.e. my … Continue reading

PPC Submitter :

Thieving, unhelpful bastards who restrict access to your account with no valid reason

I once had a PayPal account with just under £200 funds. The account was hacked, and then limited. After several phone calls, there was no help, and we were pretty much accused of being the hacker. Over the past few … Continue reading

PPC Submitter :

PayPal is withholding my funds

They have withheld my funds for two days because I had to prove that I bought the goods. I gave a bank statement clearly showing payment for the product and quantity as this was the payment reference. I then loaded … Continue reading

PPC Submitter :

PayPal account linked to Etsy put on hold

PayPal put a 21 day hold on the account I had linked to my Etsy. I called and was promised a manual review and removal of the hold. It didn’t happen. I called and spoke to a man whom I … Continue reading

PPC Submitter :

Letter to PayPal, I am done with them

Dear PAYPAL, It is unfortunate that in recent days news of your companies participation in the WIKILEAKS witch-hunt has been bought to my attention. Along with an alarming body of reports concerning account freezing and associated slush fund trading. It … Continue reading

PPC Submitter :

PayPal is holding 23k for 6 months

I have been with Paypal for over 10 years using a couple different accounts. Long story short, I started a business this year and was using paypal as payment processor.The paypal account was in my daughters name but my business. … Continue reading

PPC Submitter :

Freezing account for personal information

I had an eBay account which turned into a successful business selling golf equipment. I was earning enough money to live with a reasonable amount of comfort (which is some feat considering how much eBay were taking from me). Then … Continue reading

PPC Submitter :

I am sitting here for 21 days with diddly squat and PayPal have my money

Been with eBay since 2009. Added PayPal recently as my old one was closed (by PayPal with no cause) started selling bits and bobs. After one sale account suspended straight away with 21 days hold. Then started selling handmade bracelets … Continue reading

PPC Submitter :

I am not putting up with 21 day hold

I have done ebay off and on for alot of years. I started up again lately and everything was fine until I was waiting for payment on 3 items and noticed paypal had them on hold. I assumed it was … Continue reading

PPC Submitter :

Instant transfer put on hold

Another day and nothing but BS from Paypal. Cannot get a human being on the phone and just the same crap in their emails. A friend used Paypal to send me some money with their “instant transfer”. I got an … Continue reading

PPC Submitter :

Greed destroys everything and one day it will get PayPal

They arbitrarily hold our/my money now so they can further benefit. They blame this on high risk associated with my eBay account’s inactivity. I have been a member for over 10 years, and not one bad complaint. But I am … Continue reading

PPC Submitter :

Can’t close PP account or retrieve funds

This is just another fob off. The arrogance of PayPal knows no bounds. For months I have been trying to close this account and retrieve MY funds, dozens of people have told me that they are reviewing, checking and/or passing … Continue reading

PPC Submitter :

I have to wait 6 month to get my money

I’m unemployed and start a new business selling some items on ebay,recently A client put me a dispute, and paypal make me a hold for 215.00 but in my account only had 112.00 and my account was in negative balance,and … Continue reading

PPC Submitter :

PayPal told me they no longer want my business

Had feedback of nearly 1000, then took bad with heart attack never used account for nearly 2 yrs. my wife and daughter had their own accounts. just after xmas paypal froze both mine and wife’s accounts. mine had no cash … Continue reading

PPC Submitter :

How long does paypal take to release my money?

My daughter had her phone stolen her friends that live overseas wanted to replace it as a surprise. They asked me to open a paypal account so they could all chip in and help replace her phone. We raised the … Continue reading

PPC Submitter :

Cannot access my own money!

My money in my account is pending still. All items have been sent off and every fee is paid for. My money is sitting there up to 21 days. This is so unfair that the buyer gets their items and … Continue reading

PPC Submitter :

PayPal Mobile app Scam

My mobile app of Paypal, shows the balance & available balance of $320, and I go to the section where it allows you to transfer money to your card/bank/etc, and it says the available balance is $320. Why is there … Continue reading

PPC Submitter :

PayPal limited my account and requested 7 different forms of ID

Opened a Paypal account, was advised that until my bank account was verified a withdrawal limit of 500 GBP was in effect. Sold an item on eBay for 260 GBP and, after receiving payment through Paypal requested a withdrawal. The … Continue reading

PPC Submitter :

I had to stop using PayPal because of 21-day hold

After 12 years Paypal just sent an Email saying it will now hold my funds for 21 days! I have a 100% positive feedback on Ebay and have two disputes in all these years. Both disputes were solved instantly. I … Continue reading

PPC Submitter :

WITHOLDING FUNDS

JUST SOLD AMOTORBIKE ON RBAY, PAID £2,000 INTO PAYPAL, NOW THEY WON,T RELEASE MY MUCH NEEDED FUNDS,( EUROPEAN MONEY LAUNDERING FARCE) I HAVE BEEN FAXING I.D. FOR 2 WEEKS NOW, AND ALL THEY SAY IS THE DOCUMENTS ARE SMUDGED…THE FAXES … Continue reading

PPC Submitter :

Paypal Withholding My Funds

5 year eBay/Paypal member with 100% rating and no problems. I have sold on eBay here and there throughout the years with no problems. Recently I sold some things and when the buyer paid me, eBay/Paypal said that my account … Continue reading

PPC Submitter :

Random secruity hold on money

About a month ago a friend of ours wanted to send a student some money, as a gift, towards his collage admission fees. The student lives in Peru and his family could not afford to pay for his admission into … Continue reading

PPC Submitter :

ebay paypal thieves

I was an ebay buyer & seller for years [nothing big, just personal stuff]. I then began to think recently I would open up a little store on ebay. So I did my homework through ebay and followed their suggested … Continue reading

PPC Submitter :

Paypal has been holding my money for 6 years

I opened a Paypal account in Taiwan about 6 years ago since I was a resident in that countries.They allowed me to open the account and received about 560 us$ from a buyer all was OK but I could not … Continue reading

PPC Submitter :

Paypal is Holding over $27,000 of my money after services delivered

Paypal Review- An open letter Imagine for a moment you go to your bank and they tell you they will not be releasing your funds to you for not a week, month, 2 months, but up to 180 days. Well … Continue reading

PPC Submitter :

PayPal is not releasing my money

I sold a stereo system on e bay for local pick up only. This was my first time selling anything on e bay. The winning bidder picked the items up and I marked them as shipped. The buyer also left … Continue reading

PPC Submitter :

There is no protection for sellers

I sold a Nikon camera in good working order to a person in Portugal. They emailed once they’d received it that it wouldn’t work with their lenses. This was a modern digital SLR and they were trying to use ancient … Continue reading

PPC Submitter :

Paypal not transferring fund to my account

I sold an item on web and the buyer transferred money through Paypal.After complete verification of the shipment of the product and other details Paypal is still holding my money.I have been mailing them for 15 days and they are … Continue reading

PPC Submitter :

Paypal not transferring fund to my account

I sold an item on web and the buyer transferred money through Paypal.After complete verification of the shipment of the product and other details Paypal is still holding my money.I have been mailing them for 15 days and they are … Continue reading

PPC Submitter :

Paypal not transferring fund to my account

I sold an item on web and the buyer transferred money through Paypal.After complete verification of the shipment of the product and other details Paypal is still holding my money.I have been mailing them for 15 days and they are … Continue reading

PPC Submitter :

Paypal’s 21 day hold and their unconvincing argument

I sold an item on eBay for the first time in a few years. I was quite upset when I learned that they placed a 21 day hold on my funds. I have completed 41 transactions on eBay successfully and … Continue reading

PPC Submitter :

I follow the rules and Paypal holds my money

WOW~where do I start ?!?!?! I have been selling on ebay for the last 6 months now , I have received ALL good feedback from buyers and yet have had any bad feedback comments . Well , I wake up … Continue reading

PPC Submitter :

Can not ship because Paypal is holding my money, until I ship??

Paypal holding my funds. I have 100% positive feedback and no complaints. They want me to ship the items and get feedback before they release my funds. I have no extra money to pay for shipping, that’s why I’m selling … Continue reading

PPC Submitter :

My PayPal business account is blocked

Hi, I opened a paypal business account a few months ago in Belgium (paypal.be). Initially, I could receive a maximum of 2000 US$ per year, and so I had to send more information about me and my business to get … Continue reading

PPC Submitter :

Paypal is holding my buyers money

My company is selling metal detectors and night vision gear (high priced devices)_ Recently my account was frozen. They froze $9000.00 which I kept on paypal as a security for my customers who sent pre-order reservations with payments for highly … Continue reading

PPC Submitter :

Can not pay bills because of hold

My wife and I sold some items in order to buy food and pay our bills since she has been out of work and I’m on disability! The item sells and then I find PayPal did not want to pay … Continue reading

PPC Submitter :

Paypal locked up my moneypak cash

I do not have a bank account or credit card. I bought a 55.00 (plus 4.95 service fee) moneypak card to fund my paypal account for an ebay purchase. They will not let me use my 55.00 until i verity … Continue reading

PPC Submitter :

Do not believe a word Paypal says

My story is like so many others I have heard….I wrote a simple ebook in 2008, and offered it for $17.00. I sold 28 copies, and every single copy sold was “charged back” by the buyers! After a rewrite of … Continue reading

PPC Submitter :

Paypal’s Hold Policy is too much for me

After almost 10 years of perfect feedback and customer service, Paypal decided to hold my payments from my customers. The BS reason they give is to make sure I have enough money to cover customer complaints or charge backs. Meanwhile … Continue reading

PPC Submitter :

Frozen Paypal account

I have been using PayVomit for several years. Right now I only have about $100.00 in my account. I tried to pay a bill and discovered my account was frozen. When I call PayPal their robot directs my call to … Continue reading

PPC Submitter :

Paypal close it without any reason

Paypal have been terrible to me. I’ve been selling electronics like iPad and kindle fires on PP and one week after everyone got their products, ebay decides to FRIGGEN LIMIT ME, and guess what? paypal follows with the same course … Continue reading

PPC Submitter :

Paypal linked my account to my sisters

Paypal linked my account to my sisters after I logged on at her house. They refused to release the hold on my account and told me to file a police report on her! All because she was evidently negative a … Continue reading

PPC Submitter :

I paid and now paypal is withholding the same amount from me

Paypal are thugs. they received my payment meant for a seller on ebay, and now are witholding the same and asking me to verify my details provided by paypal, while at the same time they are not providing any detail … Continue reading

PPC Submitter :

Paypal has gotten where they just don’t care about people

MY HUSBAND RECENTLY WENT ON A BUSINESS TRIP, AND WAS VERY ANGRY DUE TO THE FACT EVERY TIME HE WENT TO USE HIS CARD, HE WAS QUESTIONED ABOUT WHAT HE WAS DOING,LIKE DID YOU MAKE A PURCHASE AT SONIC,DID BUY … Continue reading

PPC Submitter :

Paypal and ebay suck

these freaks have made me a power seller and top rated seller amd then on the same day closed my account without any allowance for an appeal, i have over £2000 in the account, have to wait 180 days, if … Continue reading

PPC Submitter :

DO NOT SEND MONEY BY PAYPAL

I HAVE SENT MONEY TO FAMILY IN OUTSIDE US. PAYPAL REQUIRED RECEIVER TO HAVE PAYPAL ACCOUNT AND RECEIVER NEED TO ADD TO FILE BANK ACCOUNT ON PAYPAL TO WITHDROW MONEY. EVERYTHING IS DONE STILL WAITTING WAITTING NO MONEY BEEN TRANSFERED. … Continue reading

PPC Submitter :

Paid for items and Pay-Pal kept the funs

I placed order for flower and used Pay-Pal to pay with. Merchant didn’t get funds, I didn’t received merchandise. Pay-Pal did’t pay me or merchant, and I had to do back charge through my bank and Pay -Pal closed my … Continue reading

PPC Submitter :

Paypal holding my money

Paypal and ebay have decided to hold my money for their protection of buyers. How is this fair to a seller? How are you suppose to ship the item if you have no money? Im not a business i can … Continue reading

PPC Submitter :

Paypal is screwing with me

Just got an e-mail from Pay Pal. Apparently after verifying my account a few months ago they have randomly reviewed my account & decided to limit my account whilst they take 7-14 days to review it, and decide if I … Continue reading

PPC Submitter :

12 years means nothing to paypal

I have been a member in good standing with paypal since 2002. The first time I get a decent balance in my paypal account they put a hold on my money for NO reason. I have nothing negative in ebay … Continue reading

PPC Submitter :

Paypal is holding my money for NON-eBay sales

I buy/sell and trade cloth diapers online through spots corner, diaperswappers and facebook. Sounds lame, yes, but my son wears cloth diapers and there is a big market for this. I’ve sold many diapers and wool pants recently and paypal … Continue reading

PPC Submitter :

monopoly

Monopoly – the government knows it’s a problem and we can all see it with eBay owning PayPal and BillMeLater. Willing to do something about it? PayPal holding your money? Get an account with BillMeLater, an eBay company, run up … Continue reading

PPC Submitter :

Funds being held for no reason

Just sat on the phone for 30 minutes to see why they are holding funds sent to me from buyer. They started this abou 6 months ago but said it was bevause I hadnt sold enough. Now after numerous sales … Continue reading

PPC Submitter :

Got e-mail from Paypal

I got an email from paypal last night saying that they were going to start holding my money for up to 21 days. I do not have a payment currently being held. So I called and explained that I had … Continue reading

PPC Submitter :

my payment on hold!

I have had an account with ebay and paypal since about 2006. I have a 100% rateing and sold not tons but on and of since then about 40 items.until just recently they have started putting my funds on hold! … Continue reading

PPC Submitter :

They will not send me a check unless I give them my banking info Why?

I want to get a check for the amount of money that I have in my account($1500). I requested a check and it was refused if it is over $500. They told me that unless I gave them my banking … Continue reading

PPC Submitter :

21 day hold by Paypal

After several years of inactivity, I started selling on ebay again, I used to only accept money orders, but paper is no longer allowed, so I was forced to use paypal. I sold 4 items, shipped them quickly, with tracking … Continue reading

PPC Submitter :

TigerDirect, PayPal and a very unhappy ending

First TigerDirect – NOW PayPal are REFUSING to SERVE the Customer. We ordered 2 (TWO) Computers on 2/9/12. PayPal issued a “HOLD” for suspicious activity on the account (alleges a foreign country accessed the account and recommended a password change) … Continue reading

PPC Submitter :

Frozen Account

My personal account with Paypal was frozen and possibly for good reason- it was a transaction over 9 years ago. Collections limitations had run its course (7 years?). Anyway, that was fine, but the real problem came was when they … Continue reading

PPC Submitter :

Why is Paypal holding my funds?

After being a “good” customer with paypal for over 4 1/2 years, I decided to sell electronic video/audio equipment worth over $1500. I got paid by the seller, and paypal said they would hold my funds for 21 days to … Continue reading

PPC Submitter :

Can’t get Payment Confirmed

I live in the UK and bought something in Hong Kong Sunday 12 Feb 2012. The company sends orders free delivery to UK and like to send ist thing when they get payed. I get an email yesterday from company … Continue reading

PPC Submitter :

PayPal places a hold on my account for no reason.

I started selling on ebay last year, and initially had a hold put on my account because I was new. After a month of stellar eBay feedback, they lifted the hold. I took a break from selling on eBay, and … Continue reading

PPC Submitter :

Why is Paypal holding my funds?

I’ve been a low volume seller and buyer on eBay since 2004 and since it was convenient I signed up for Paypal. Early on it was pretty good, but it always felt like only the buyer does well not the … Continue reading

PPC Submitter :

Item delivered and positive feedback received but funds still on hold

Have held my money for 2 weeks despite the fact that the item was delivered with positive feedback. I spoke to 4 pay pal reps as well as 2 ebay reps all giving me different information. At one stage I … Continue reading

PPC Submitter :

21 day hold sucks for a Retiree

I have been with eBay now for almost 13 years and with Paypal since they started operating before the eBay bought them out.Out of the blue Paypal has started holding on to my funds even though I have a rating … Continue reading

PPC Submitter :

Paypal Froze my account now I want them to pay

Paypal is a real joke! we have thousands of our clients money frozen because Paypal say that our company is high risk. Even though we brought over 10,000 tourist to Cyprus in 2011 with zero complaints. I dont care what … Continue reading

PPC Submitter :

100% positive feedback and I still get limited

I’ve had my paypal account put on hold at least 5 times, and then they claim it’s to help me. I have a 100% positive feedback, never had a complaint. I believe they are holding everyones money to gain interest. … Continue reading

PPC Submitter :

Paypal puts hold “Buyers” checking account

My wife bought a 4 dollar item on ebay. Pay took $105.00 and is holding it for 3 days. No explanation. Our credit union says they have been getting many complaints recently about this same problem with many people. She … Continue reading

PPC Submitter :

Paypal is not giving a reason for locked account

I had two accounts both were business..one was supossed to be switch to a personal account and was associated with a website PayPal didnt like all of the sudden for no reason. I had transfered some money ionto my other … Continue reading

PPC Submitter :

Paypal put a Money lock on my account

How come paypal puts a lock on your money for an item that was sold through ebay untill the buyer of the item is completely satisfied. Has paypal considered that what if the buyer decides to use up the item … Continue reading

PPC Submitter :

Paypal has frozen my account for a ‘random’ credit check

Paypal has frozen my account for a ‘random’ credit check. In addition they lodged a case dispute over goods that I ordered online. Without my consent. When i try to contest it they send me around in circles. I will … Continue reading

PPC Submitter :

One family member does wrong and we all get limited

My son’s negative dsr’s have been linked to my other son’s and my accounts and caused eBay and paypal to request we pay on account that we don’t have access to even though my son with the bad account simply … Continue reading

PPC Submitter :

Got lured back to paypal and got screwed

o my god i am so glad i found this site after 5 years of paypal saying they want me to start back useing them again I said ok so i went back in to update my acound told me … Continue reading

PPC Submitter :

Ran into problems when I sold iPod on ebay

Sold a $500 iPad bundle with accessories. Buyer claims $99 accessory doesn’t work and wants money for a new one, when in fact it’s new, with receipt. Ebay escalations admits she’s blatantly lying due to her messages to me directly … Continue reading

PPC Submitter :

Second Business Account on HOLD; Where’s my money

We have used Paypal for years. We paid them almost $10,000 in transaction fees last year – so we’re not new to this game. Because of various issues with carts and workflows tied-in to the account I’ve been reluctant to … Continue reading

PPC Submitter :

Daughters account was frozen because of MY old account!

This is the last time I EVER deal with PayPal…twice in one year PayPal screwed me without warrant. The first time, I had a customer fraudulently charge back over $3000 after he received the product (nothing was wrong with the … Continue reading

PPC Submitter :

Payment is withheld every time I sell something

paypal withold my payments everytime i sell something i have to put postage costs up front i am a single mother with health issues and not well enough to work.even when i have a tracking number and proof its been … Continue reading

PPC Submitter :

Paypal is holding my money because buyer is trying to rip me off

Early December 2011, I sold a rather expensive item to a buyer on ebay. The buyer paid for the item, and I shipped it as instructed. Six weeks later, the buyer says they never authorized the charge. Now there is … Continue reading

PPC Submitter :

Holding Money

If anyone had information on how to file a lawsuit against PayPal for enforcing what has to be illegal business practices in holding your money which I am sure the are collecting interest in, please post information here, until people … Continue reading

PPC Submitter :

I am at crisis point now!

I am a trusted seller on ebay and have ever had any complaints from anyone. Suddenly paypal decided to freeze my account and hold my funds for 21 days, fair enough i thought.. BUT this was months ago and it … Continue reading

PPC Submitter :

Paypal is one big headache

Since a month I’ve begun to get a real headaches with Paypal, very disappointed in this firm. First of all, the feedback service is just unbelieably bad, they respond to your emails way too late or dont at all, by … Continue reading

PPC Submitter :

ebay and paypal it is all the same sh*t

ebay has become scum. I’ve been buying and selling on ebay for 10 years. I am happy to say I have a 100% rating on over 145 transactions. Suddenly, with no better reason than “we’ve just started doing this” they … Continue reading

PPC Submitter :

Can’t get our money from our Paypal account

We cannot retrieve funds form our paypal account as we are non-US. They claimed we could get a check for the funds after 45 days and this was a special case and when we requested a check we were told … Continue reading

PPC Submitter :

I am So Over Paypal

Well PayPal froze my money for NO reason TWICE !!!!!! Once when thier new policies came into play, second time after i upgraded my account to a business acount. (yeah I know doesnt make any effn sence) My feedback is … Continue reading

PPC Submitter :

Paypal took my much needed money

I had a claim against me for some jewelry that I sold on ebay. The buyer won three items and decided they didn’t want the merchandice so they filed a claim. My money was immediatly confiscated through paypal and refunded … Continue reading

PPC Submitter :

21 day hold is not going to work for me.

I just got the notice that thet from now on they will put a hold on any incoming payments for 21 days ,but they “might” release sooner if I get a good feedback . I have a problem with my … Continue reading