I had until FEB 4, 2011 to send additional documents for the buyer but Paypal closed the case prior to that date (31JAN2012). Now they would not even accept or reopen the case for me to submit supporting documents. I now owe Paypal the reversed charges for the transaction which should of gone through. The [...]

I’m in the middle of my 4th claim with a buyer. I’m certain I’ll be screwed yet again. I sell software. In the last couple years I’ve sold on ebay, only to have buyers install it, using the serial number and then filing a claim as “not as described.” Paypal continues to side with buyer. [...]

I was a 144 100% FEEDBACK sold chandeliar sent it ups paid for ins. when it arrived the buyer contacted me saying it was broken in shipping i asked them to contact ups they said no i told e-bay ups requires the person on recieving end must call. they said no long story short went [...]

I sold and electronically delivered four gift cards to the winning bidder of my four eBay auctions. Several weeks later, the buyer submitted a chargeback to his credit card company asserting that he did not authorize this charge. I received an email from Paypal advising me of same and I immediately responded with proof that [...]

I bought a daybed for $1100.00 and split the charge between american express and paypal. The shipper sent someone entirely different and when i contacted ebay they said to ship it back at my cost. ($200) and they would refund the charge not the ship charges back. American express refunded their portion immed. I sued [...]

Had a lady from puerto rico buy multiple phone readings from me, was satisfied, then contacted paypal and requested all her money back, this totaled approximately $300 USD. Paypal immediately put a hold on the funds, which prompted me to contact the buyer. I spoke with her and she agreed to release the hold. But [...]

I THINK I got suspended from ebay AGAIN right now because I file a PayPal complaint about a “power seller” who didn’t ship my item or answer my emails (this is my 3rd “new” eBay account) The suspension came about 10 mins after I filed claim w PayPal..all my auctions & bids got canceled. I [...]

I have used PayPal for many years and haven’t had an issue until recently. I ordered a pair of boots from a website. I had done my research however once the order was placed and I received a confirmation email with a differant email address, when I googled that email address it came back as [...]

I sold a ticket to the burning man festival on ebay. The seller claims he couldnt use the ticket though he didn’t request his money back until after the festival was over. Paypal says I didnt respond quickly enough so they ruled in his favor. I did everyrthing I was supoosed to and they say [...]

Sold item on ebay, customer didn’t want, agreed to take back, PayPal give back 750.00, received message from PayPal saying item destroyed, put collection against me for return of funds. WTF!!! I don’t think so Paypal! Submitted By:: Bobby Bacala Location-: Fair Lawn

Paypal Sucks! I sold an air tank on Ebay and sent it to the customer overseas using the method that the customer chose (Overseas Surface) with a 2 month expected delivery. The customer did not recieve it within a month so my $174.00 was put on hold. When the customer recieved the item the item [...]

I joined Paypal in October and gave a special e-mail address I had given only to The White House. I started recieving many offers of brand goods as discounted prices. I had ordered thro Paypal as the sellers all had Paypal approved accounts to recieve monies. As Paypal fasely advertises that as the safestr way [...]

CALLED TO MAKE A PAYMENT BECAUSE I COULDN’T GET MY BANK CARD TO WORK ON MY PAYPAL ACCOUNT ONLINE. DENVER/DRAKE IN INDIA STATED THEY WOULD WAIVE THE $15.00 FEE TO DO THIS. I THEN GAVE THEM MY BANK CARD NUMBER FOR A $25.00 PAYMENT ON MY ACCOUNT ON OCT 12, 2011. ON OCTOBER 17, 2011 [...]

I sold a pair of shoes to a man in Austraillia and he received them and I stopped using my account for awhile, as well as the email and I made a new account and I get my account limited because I didn’t respond to a dispute the guy made that the he never received [...]

Shipped product, it was delivered n i received positive feedback. but the buyer put a claim in on his credit card saying merchandise was damaged weeks later. Credit card company did a chargeback and paypal gave em the $ back plus a $20 fee, Stickup w/out a gun. unbelievable. plus paypal held my money from [...]

i sold a lascal kiddyguard baby safety gate on ebay for £82.00. the gate was used but in lovely condition and was described accurately, this woman complained saying the gate was dirty and creased, it certainly was not, she opened an ebay complaint wanting a refund but not wanting to return the item, it hasnt [...]

I received an order from email sent by customers in France. Customers only paid for air mail but I did the delivery through registered mail because I wanted to provide excellent service to customer. The registered mail had track and trace number. But after two weeks, customer said French post office returned the package to [...]

I purchased an item from an ebay.com seller. The item arrived and was a copy, fraudulent reproduction and misrepresented by the seller. I escalated a claim withpaypal.com. Paypal requested I send the item back to the seller. I sent it as cheaply as possible with USPS and with only the Customs Form Number as reference [...]

I sold an item on eBay in early January 2011 for about $20 (including shipping). Buyer receives item, leaves positive feedback. In mid-August, buyer opens a dispute on PayPal, says the transaction wasn’t authorized. The same day I receive PayPal’s notice of the dispute and the transaction funds being held, I upload what documentation I [...]

I rec’d an email from someone in Czech Republic asking if I would ship the cell phone I had listed on Ebay to him. I said I would once the money had been rec’d. The BUYER pre-determined the shipping cost and did not want insurance. I have 100% positive feedback from Ebay and have used [...]

I paid in advance for 1 year for a premium subscription to megaupload.com, a file sharing service.  Shortly after, Megaupload had a problem on their site and are no longer able to offer all the services they had been, at least not for me. One of those services is crucial to me and, as a [...]

I listed and sold a used cell phone. I represented that it was used, out of contract, but that the phone would start up after it was charged. The buyer refused to follow my directions to change the password, and then filed a dispute with PayPal claiming that the item was not as described;  all [...]

In January I sold some discs from the UK to a guy in Germany. A month later, after I had closed my Paypal account, he sent discs back to me- but not the same discs that I had sent him. I told him that I didn’t offer a refund, and that they were NOT the discs that [...]

I sold a camera lens via ebay and Paypal.  The buyer paid for the lens and it was shipped the next day as I was told it was needed urgently for a job the buyer was doing. He received it and gave me positive feedback. A few days later I received a dispute notice raised [...]

I recently purchased a Kingston USB drive. As it turns out, the drive shipped out from China. But when I received it, I realized that is a fake 64GB drive with only 4GB chips inside. Since I bought the drive through PayPal, I filed PayPal dispute. However, Paypal rejected the dispute because I did not [...]

Paypal sent me an email stating that they had closed my dispute. The dispute I submitted with PayPal was with an ebay seller who apparently never sent the item I purchased from them. The seller also refused to respond when I inquired about the whereabouts of what I had bought. However, because I had also [...]