PayPal Complaints

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Category Archives: PayPal Customer Service

 

PPC Submitter :

Customer Service can’t deal with my problem

To anyone at paypal that will listen: This is in ref to a sold item number 2810609xxxx. Given me a run around. Your automated phone service gives me high blood pressure as it goes in a circle and you gave … Continue reading

PPC Submitter :

Given the wrong return address by paypal

Well I ordered a $626 automotive scanner from China & they ended up sending me the wrong one. So Paypal send me a return address to send it back to I didnt understand the address so I called paypal to … Continue reading

PPC Submitter :

transaction error messages/account frozen

I have been making ebay purchases and have used Paypal for years with no problems until about six months ago. My most recent Paypal horror experience involved a buy it now item of a very modest amount of $32.00. I … Continue reading

PPC Submitter :

My payments were reversed and I ended up owing paypal money

I used paypal for 7 purchases. Paypal got authorization from my bank. The merchants got paid. The bank took the money back and paypal gave it to them! Why? Paypal does not extend credit in this situation. I have issues … Continue reading

PPC Submitter :

hello paypal can you hear me?

the problem with PAYPAL right off the bat is accessibility. i don’t care what you say but the online experience leaves a lot to be desired. who do i talk to get this problem fixed? i don’t have a clue……..i … Continue reading

PPC Submitter :

Follow paypal on twitter for better help then calling customer service

I am writing this in reference to a complaint to Paypal as once again they have frozen my account with over £500 funds in there. I have called the collections department, customer service and limitations and to my amazement they … Continue reading

PPC Submitter :

Why bother with customer service?

Hello our Paypal account was frozen on the 10/10/2012 and when we called to see what the issue was I was told to go to the resolution centre and find out for myself VERY HELPFUL NOT. Still not any further … Continue reading

PPC Submitter :

48 times I’ve asked the same question and still no answer

If you or anyone care to go to ebay type in posters then type MIDDLE FINGER this just sums up how vigilant or caring or observant these people are after two days of becoming a member of ebay and after … Continue reading

PPC Submitter :

Horrible…. just horrible….!

I cannot believe that in this day and age we find ourselves plundered by such an absolute group of blundering idiots, like this pay-pal scam. I wanted to pay using them. I thought; “its fast and convenient”… oh no….! My … Continue reading

PPC Submitter :

Customer Service At PayPal does not Exist

On feb 9th we sent a check to 12312 port grace blvd to fund our account. This was a mistake as apparently this is not possible. We must have been confused between funding and paying a PayPal credit card balance … Continue reading

PPC Submitter :

Paypal Account Limited more than 180 days

it said that: Your account has been limited for more than 180 days. It will continue to be limited but you now have the ability to withdraw funds. but cant withdraw or even remove my primary bank account for me … Continue reading

PPC Submitter :

EBAY AND PAYPAL BLAME IT ON EACH OTHER.

I HAVE BEEN USING EBAY FOR ABOUT 8 YEARS RECENTLY I DECIDED I WOULD TRY AND SELL SOMETHING. THATS WHEN IT ALL WENT PEAR SHAPED! MY EBAY ACCOUNT WOULD NOT ALLOW THIS BECAUSE THERE WAS AN ISSUES IT SAID WITH … Continue reading

PPC Submitter :

unsuccessful receive goods

Hi, i have a problem that i did not receive my goods for the past 3 months ago. The payment has been made on 26th Feb 2012 through Paypal. Could you please trace and how do i get the payment … Continue reading

PPC Submitter :

Paypal attempted to make two withdrawals from bank account I no longer use

I have been using PayPal as a buyer (and occasional seller) pretty much since it first opened, with rarely a problem. If I ever had a situation with a seller/transaction who/which I had paid through PayPal, PayPal would automatically spring … Continue reading

PPC Submitter :

I will never use PayPal again to buy something

Since I do not have a pay pal account, I cannot get thru the paypal robot answering machine to reach a live person to say that the merchandize I had ordered had finally arrived and the dispute should be closed. … Continue reading

PPC Submitter :

Paypals Scandalous UK Customer Service

Here’s a brief summary of my horrendous Ebay/Paypal experience – companies which openly admit they don’t comply with UK consumer law. I was ripped off in February 2012 by an Ebay seller (a private individual) who sold me two second-hand … Continue reading

PPC Submitter :

Scandalous UK Customer Service

I was ripped off in February 2012 by an Ebay seller (a private individual) who sold me two second-hand items that were not as described – they were of appalling quality and not fit for purpose. The seller was very … Continue reading

PPC Submitter :

Registration Problem

Boy, I’ve finally had it with these clowns. I had a standard business Paypal account in the US and I applied for the Webmaster Pro. and I entered my partners SS# by mistake. They declined my application noting the error, … Continue reading

PPC Submitter :

not recieved my good after payment

i have order and paided for a shavings fork from eazi-tools but have noy yet recieded my fork Submitted By:: mick rimmer Location-: cleveleys

PPC Submitter :

exchange rate

hi, why is your exchange rate asking 7.500euros+ for £6.000 when today rate is 7.17359euros for £6.000 yours ian. theweescots @gmail.com. Submitted By:: theweescots@gmail.com Location-: almeria spain

PPC Submitter :

Unauthorized charges on credit card

Signed up with Safecart, cancelled immediately credit card was still charged through paypal. Contacted Paypal, their attitutde was they could not do anything. Will never use Paypal again, they need to have better Customer Service. Submitted By:: D. deitz Location-: … Continue reading

PPC Submitter :

Can’t get them to accept my credit card or bank account

I am trying to set up an account so I can be paid for online freelance writing. Paypal is not allowing me to set up an account with either my credit card or my bank account. Any ideas of how … Continue reading

PPC Submitter :

No Problem…..yet

I have not yet had a problem with PAYPAL… I just signed up to utilize their services today Jan.19,2012 for their DONATE NOW button(we are a 501c3 nonprofit corp., but I can tell you that the rep that helped me … Continue reading

PPC Submitter :

Account limited but Customer Service is no help

PayPal payment being withheld for 21+ days. Received notification that a payment from a eBay buyer, for the amount of $99.99 is being withheld by PayPal, as of 01-20-2012. I, the seller have a score of 270, and 100% feedback, … Continue reading

PPC Submitter :

I Can’t Close My Paypal Account

I attempted to close my Paypal account today. I was informed that I could not do that for 180 days because I had transactions pending. This is not true. I accessed my account online and found no open cases or … Continue reading

PPC Submitter :

Password problems

I lost my password and have not received an email with the link to set a new one. Paypal reps are insisting that I’m not getting the email because the site is blocked by IT on my end (it’s not–I … Continue reading

PPC Submitter :

Paypal thinks my credit card is expired.

When my card was about to expire, my card company issued me a replacement card with the same number and a new expiry date. I didn’t update paypal’s records immediately. When I got around to try updating it, paypal had … Continue reading

PPC Submitter :

Was told by Paypal I need my dead dad’s help.

I had a paypal and ebay account with my dad 3 years ago. My dad has passed away and I now own his house. Since I am using his address they will not allow me to open a new account … Continue reading

PPC Submitter :

Paypal is putting Americans out of Work

Just a short message. Called Paypal this evening for information on upgrade and noticed the fellow had an accent. He could not answer my questions and prior to transferring me to Omaha I asked him where he was located. He … Continue reading

PPC Submitter :

No disclosure from Paypal

One day I received an email from paypal stating a customer was unhappy and wanted a refund. I gave the refund immediately. Two days later my paypal account of £700 was frozen for 6 months. I called repeatedly to get … Continue reading

PPC Submitter :

Can’t travel and use Paypal

I travel worldwide in my work and access the internet from various countries. Everytime I opened a Paypal account in one country and then accessed it in a different country, the account was ‘frozen’. This in spite of sending scans … Continue reading

PPC Submitter :

Automated phone system is crap

PayPal, holds money for weeks even months leaving you the merchant to front shipping and handling fees for periods of minimum 21 days. in some cases months without interest. This is called laundering, period. Next headache try to close the … Continue reading

PPC Submitter :

On Vacation tried using paypal account of 9 years instantly limited

Im on vacation in Malaysia, tried to use my paypal verifed premier member account of 9 years to buy $21 on groupon. They instantly limited my account. made me upload a copy of my drivers license. Wanted me to resend … Continue reading

PPC Submitter :

PayPal will not send record of transactions

First off, I am sick of hearing foreign voices that should be American jobs. Next, when asking to speak with an American Supervisor, they claim they don’t have a number for them in the US. Third, while trying to get … Continue reading

PPC Submitter :

Attempting to close account and receive refund check

On 3/26/2011 at approx. 8:00-8:30 pm I began to attempt a refund of cash which has been sitting in my Paypal account for more than a year. Paypal wants to send it back to my bank account, but I do … Continue reading

PPC Submitter :

Was on hold for over 1 hour!!!

Can’t get a human who is above a sweat shop CSR to answer the lines. Asked for a manager, transferred to music on hold, then another flunky CSR answers and puts me on hold, then transfers me to another flunky … Continue reading

PPC Submitter :

Unable To Open A PayPal Account

I tried to open a paypal account online but for some reason the site wouldnt accept my debit card number. After trying for three times, I called their long distance number and spoke to what must have been a trainee … Continue reading

PPC Submitter :

Rude PayPal Manager Ty

I bought a phone on ebay paid though Paypal on 25 March. Then I got a note from local post office to collect my item.  I went to the post office and the item was a flat envelope, with a … Continue reading

PPC Submitter :

PayPal has terrible customer service!

We have spent two days attempting to get an issue with Paypal cleared up! They entered a wrong payment method for us using an old checking account instead of our debit card. Therefore, not only will our  product not arrive … Continue reading

admin :

PayPal’s Horrible Phone Center

My bank account is not connected to Paypal, the bank credit card doesn’t work, and it’s a 2 week wait for the Paypal credt card—which I have decided to cancel. I spoke to 5 different people, all of whom were stupid, cheesy, rude … Continue reading

admin :

PayPal Not Following Up On Credit Card Fraud

I tried to use my Paypal account but was told that my credit card was linked to another account. I was seriously worried about this as I have no other account linked to the credit card. I wrote to customer service about … Continue reading

admin :

9 Year PayPal Customer Gets “Demoted”

I opened my first PayPal account 9 years ago under my spouses name, and have maintained 100% positive feedback with no issues or complaints with the account. I opened another PayPal account recently under my name, using the same bank … Continue reading

admin :

Locked PayPal Account, Cant Reach Customer Service

PayPal locked my account with them some time ago (reason why is unknown), but because I did not use it that much I didn’t bother trying to get it unlocked. However, now that I would like to use the account … Continue reading

PPC Submitter :

Paypal Customer Service Leaves Bad Taste

I had a transaction which had some sort of glitch between ebay and paypal and now I have the seller opening a case against me. I paid for the item as soon as the auction ended, within minutes! I noticed … Continue reading

admin :

PayPal Representative Hung Up On Me

PayPal froze my account which is connected to my business credit card, and it is unclear to me why they actually did this. In order to unfreeze it, PayPal charged $1.95 to my credit card and included a code that … Continue reading

admin :

PayPal Not Sending Check For Account Balance

By selling some items on eBay, I have a positive balance of $155 in my PayPal account. In June, I tried to use that balance to buy a $60 item on eBay. PayPal said I could not use my money … Continue reading

admin :

Trouble Confirming Bank Account, PayPal Doesn’t Care

I was sent 3 emails telling me two small deposits were made to my account and I needed to confirm my account.  However, only one of the deposits showed up so I contacted PayPal by email.  One week later, no … Continue reading

admin :

PayPal, Ebay Service Departments Vanish

I ordered four identical items and received only two. I paid through PayPal. I bought through Ebay. After going through sending many emails back and forth with the seller he said he wasn’t going to ship two more of these … Continue reading

admin :

PayPal Is A Crooked Operation

My money is being HELD by Paypal/clickbank. I bought a satellite download for $49.95, but in so doing I clicked the wrong keys and made three purchases instead of one. After weeks of arguing with both PP and Clkbank, one refund … Continue reading

admin :

Ebay PayPal RipOff

Hang on to your butts everyone. Ebay/PayPal is the next big company to go down and then request bailout money from the gov. If you have any money at all in PayPal, take it out as soon as you can. … Continue reading

admin :

PayPal’s Complicated Account Balance Tracking

For about six months I’ve been paying for items online by using PayPal “credit” cards. These are actually debit cards, but are accepted by many sites that don’t accept straight PayPal payments. However, there is a way of indicating either … Continue reading

admin :

Toll-free number withheld, simple problem takes too long

To start, my transaction number was not recognized by PayPal’s computer database.  Also, in my experience PayPal will not provide their toll free number up front, only the long distance number, from their website. So I called them on the … Continue reading

admin :

PayPal seller guilty until proven innocent

I had 2 charge-backs on my paypal account, both of which I provided necessary tracking info and other evidence showing that I was in the right.  I waited several days after providing this evidence before calling PayPal to see why … Continue reading

admin :

PayPal Rep denies access to superior

I called paypal and asked y can’t i pay an invoice of $26 when i have more than enough balance in my account. They told me i have to verify my account since my sending limit is reached. I only … Continue reading

admin :

Slow PayPal Customer Service

PayPal customer service is sooooooooo slooooooow to fix seemingly simple problems. I had to call PayPal twice to get them to change the business name on my account, which i was told by the first rep i talked to that i … Continue reading