Sold a $1300 camera to a seller on eBay who lived in China. The address was incorrect – he provided a US address – sent it FedEx and provided signature delivery – buyer claims he never received the item – I provided shipping info and email where the buyer requested the item to be shipped [...]
I sold in iPad on ebay, shipped it with tracking number to the address that the buyer gave me. Received a positive evaluation on eBay then 2 months later I got a chargeback for ‘unauthorized use’ of the card. Which is ridiculous because I have clear correspondance with the seller asking to have the item [...]
A charge back was issued and they buyer one, of course. I am now out $1800. PayPal will not work with me to resolve the issue. They started to harass me from their debt resolution department. Threatened me that if I don’t start making payments the debt will be sold to a debt collection agency. [...]
Sold an item on Craig’s list on Aug 2011. Buyer filed a chargeback in Oct 2011. Buyer says they did not file it and I have emails stating she loves the merchandise and is happy. We both have been calling paypal. She had the dispute cancelled, Paypal charged her on 10/31/2011 and I’m still out [...]
Bought Iphone on Ebay. Paid via Paypal. Seller sent via Registered Post which requires a signature on receipt. Waited a month item never came. Filed dispute, escalated to claim and it was taking way way too long. This was my first claim ever. Found out that my credit card company offered me protection so went [...]
i sold something on ebay for 395 i shipped it out … then transfered the money into my bank account a couple days later there was a case open saying that the card that was used was fraudulent I thought nothing of it maybe it was an internal error. A few more days passed and [...]
Our company sells hot air balloon rides. A customer booked a balloon ride for 4 on July 28th. The customer does not recognize the charge on August 12th, contacts American Express and initiates a dispute. I contact the customer immediately. The customer apologizes and contacts American Express to cancel/reverse the dispute. I contact paypal and [...]
Paypal seller protection is a myth. Actually, I should say it’s a lie. I sold 2 professional pan tilt zoom security cameras to this guy for nearly $2,000. This guy actually had his 16-year old daughter try to hook them up and she broke everything. When I was told he was going to have his [...]
Sold a TV & Amplifier on eBay for £450. I sent an ebay invoice with my mobile and requested paypal payment within 48 hours. The winning bidder called, requested my address and paid by paypal. He called back and asked when he could come and collect. Came around that evening and all seemed fine. The [...]
I sold a car on EBay Motors this past April. I explicitly stated in the sale page for the car that a $50.00 deposit was required within 48 hours of the end of the auction (the $50 would then be applied to the total purchase price). The buyer promptly paid the $50 after winning the auction [...]
Last November I sold a Samsung Galaxy S mobile phone on ebay for £300. The woman I sold it too came to collect the phone, paid through PayPal and everything was fine. But in January she filed a chargeback and won the case because there was no proof of her receiving the phone, because she came and [...]
PayPal has no such thing as seller protection, it is a lie. I will never do business with this company, they are crooks. They have me in the red to the tune of $878. They took the buyers side, the buyer is a power seller on Ebay. My items were sent back damaged and some [...]
A customer purchased a satellite receiver, only to return it three weeks after buying it. The security seal on the receiver was broken, and the electronic card reader was swapped with a different one. The buyer then starts a PayPal dispute claiming that “the item was not as described”. PayPal has completely ignored our written and photographic evidence and refund [...]
They don’t protect sellers at all! In fact, they told me on the phone that because I paid for the Website Payment Pro, I am NOT eligible for seller protection, but if I had used their FREE service (paypal standard) I would have had seller protection! I have 2 chargebacks against me from the same [...]
I sold a $4,000 motorcycle on ebay. The terms included a $500 deposit to be received within 48 hours after closing of the auction. The deposit was to hold the bike. Also included in the agreement was that the seller (myself) was responsible for the shipping and costs for shipping, the motorcycle to be delivered [...]
I sold an item on May 28 and the buyer paid via’ PayPal on May 29th. PayPal notified me they had received the funds, and item shipped on may 29th. The item was received by the buyers on June 3rd and they left me positive feedback for the transaction. Fast foward 3 months- The buyer filed an “unauthorized use” [...]
Paypal is horrific. Somebody called and gave my company a credit card for merchandise. We ran the credit card through the paypal system and it was accepted. We then sent out the merchandise. A few weeks later a person called and said he had the charge on his card, but did not give the order. [...]
I am a South African who purchased some items from Ebay. After payment was received the seller contacted me and advised me that the products had been shipped. After not receiving the products after one month, I emailed the seller once again he advised that the products had been sent and that it didn’t have [...]
