PPC Submitter : Sunday, November 21, 2010, 17:23
PayPal Buyer Protection
I Bought an item and used PayPal to make the payment. I used PayPal because they always make a big deal about their “Buyer Protection”. As it turns out, the item I received was a fake. It did not matter what I said or did (I even scanned the product box to show the spelling mistakes) they were ‘unable to rule in my favour’.
The Internet is full of compalints about the seller. One buyer was ripped off for $55000 Aus. The seller also misled UK customs & Excise by giving a low value for the product, and lied about the package contents. PayPal knows this, so clearly PayPal is supporting fraud of the general public and UK Customs & Excise.
They will not release to me what proof the seller provided. From what I have found online, once you open a dispute they log all email communications from myself, the seller and themselves. They emailed the seller on Oct 4th and the seller has not responded. So, what proof was it that convinced them? Appathy I think. I dont beleive they have ‘dispute agents’ at all. If they do, they are too dumb to see the evidence.
I will now be mistreated by yet another faceless moron from PayPal. This time when they ignore me (as they notorious for doing) I will take them to court.
Submitted By:: P R B
Location: UK
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I want to make complaint regarding this
Transaction ID: 32N77243BJ978544V
Up to the date of complaint i have not received any notice of post office
The seller gave me the wrong data for the shipment
When i contact him he was the escape of the answer
And now he does not respond to messages
I have provided you have a complaint earlier on
And now I have more than 70 days i have not received anything from my purchases
Please take the necessary action to ensure the rights of all parties
Thank you
Hamad Al-Nasser
——————————————————————————-
—- Forwarded Message —–
From: “service@intl.paypal.com”
To: hamad alnasser
Sent: Monday, August 8, 2011 6:01 PM
Subject: Receipt for Your Payment to Yuphin Thaiprasong
Aug 8, 2011 18:01:15 GMT+04:00
Transaction ID: 32N77243BJ978544V
Hello hamad alnasser,You sent a payment of $102.00 USD to Yuphin ThaiprasongIt may take a few moments for this transaction to appear in your account.
Merchant
Yuphin Thaiprasong
Instructions to merchant
You haven’t entered any instructions.
Shipping address – unconfirmed
hamad alnasser
dubai-tecom-alhawai resedens-flat905
dubai
Dubai-214730
United Arab Emirates
Shipping details
The seller hasn’t provided any shipping details yet.
Description Unit price Qty Amount
iOffer Transaction #18333770
Item# 474708902 $102.00 USD 1 $102.00 USD
Subtotal $102.00 USD
Total $102.00 USD
Payment $102.00 USD
Charge will appear on your credit card statement as “PAYPAL *THAIPRAPHIN”
From amount 384.58 AED
To amount $102.00 USD
Exchange rate: 1 U.A.E Dirham = 0.265224 U.S. Dollars
Issues with this transaction?You have 45 days from the date of the transaction to open a dispute in the Resolution Center.Questions? Go to the Help Center at: http://www.paypal.com/ae/help.Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.You can choose to receive emails in plain text instead of HTML emails. To change your Notifications preferences, log in to your PayPal account, go to your Profile, and click My settings.
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