PPC Submitter : Tuesday, May 1, 2012, 10:26
No protection for me as a seller
I sold a bag as new with tags on ebay, the buyer emailed me when she’d received the bag stating the bag was covered in scratches ( not how id sent it ) and demanding a full refund threatening to leave negative feedback and to ‘ mess up my paypal account if i didnt do this! i messaged the buyer that i was bewildered to how it got damaged as item was packed with care but in an attempt to resolve the situation i offered the buyer a partial refund, the buyer ignored my messages and set up a case against me via paypal, she then changed her story and said the item wasn’t packed appropriately, i did some research online and its clear that paypal will side with the buyer which will leave me with a damaged bag i cant even get compensation for from the royal mail as the buyer is lying and saying i didnt pack the bag properly but theres no evidence of this as the buyer could quite easily dispose of the packaging couldnt they?!
Submitted By:: Linda K.
Location-: Bangor, Wrexham
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