PPC Submitter : Saturday, June 11, 2011, 23:42

Merchandise being used by customer, funds still being held

Ebay really needs to find a different funding institution besides Paypal, or I will no longer use their auction service. I sold a phone using Ebay, and it was succesfully delivered to the customer. At this point, my funds still haven’t been released.

I was orginally told that PayPal would hold the funds for 45 days, now I am being told that it will actually be 180 days. I was advised that this hold is to insure the customer does not do a charge back.

So the customer is pretty much using my merchandise, and I have no payment. What makes Paypal think they have the right to hold money from a seller after the buyer has received the merchandise and has no complaints?

How do they justify doing this? Especially with the economy being what it is,  how do they know I didn’t sell what I had to pay a bill? They have no right to hold money as if they sold the merchandise.

I will never use Paypal again, and if I can’t sell something locally using Ebay and receive cash in hand at the time of purchase then I simply will not it sell at all.

Submitted By:: PP

Location: Arlington, Tx

PayPal refunds buyer before merchandise is returnedI had a dispute with an individual in Italy after a package that was well packed was damaged. The person put a complaint into PayPal and they froze the money for the item in my...

Hold placed on fundsWe posted 5 items on E-bay to sell, and one sold within 2 days. Having done business this way in the past, we shipped the merchandise after receiving the payment. The customer was satisfied with...