PPC Submitter : Thursday, January 26, 2012, 13:42
I couldn’t pay with paypal on ebay
Hi,
Here’s just another testimonial to PayPal’s abominable “service”.
I tried to do a payment for something I intended to buy on eBay using PayPal, only to find out that an old credit card (which I had deleted previously) was still linked to my PayPal account. When I tried to add my new credit card to my account, the system told me that it had been linked to another account (!!!) already … without telling me to which one.
So when I logged a support ticket, I didn’t get any sort of resolution, just an email that I should call their help desk.
When I did that (three times), I was put on hold for 15 minutes (three times) without any voice over or explanation.
So I gave up.
Bottom line: PayPal points for:
Usability: 0
Reliability: 0
Support: 0
Customer Friendliness: 0
Submitted By:: Dirk
Location-: Ohio
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