PPC Submitter : Tuesday, July 10, 2012, 10:08
Fraudulent unauthorized transactions
I had 5 fraudulent transactions occur against my paypal account last Thursday. I immediately sent emails, following paypals protocols to notify them of the fraudulent transactions. They responded with automated replies to let me know they were checking on them. I then called to ensure they were following up, and they said they were following up with the SELLERS to ensure they were actually fraudulent! When I look at the details of the transactions on my account they are clearly purchases with other user’s names and mailing addresses and MY BANK ACCOUNT details. I tried to remove my bank account from the paypal account and they would not allow it because of the pending transactions which are all of the fraudulent transactions. I had to contact my bank and put a block on my bank account to prevent the funds from being sent to these sellers. Today is Sunday and when I called Paypal customer service again I was told they were waiting for the sellers to confirm these are fraudulent sales, and it could take up to 10 days? I will now be contacting the sellers myself, using the details on these transactions, to let them know that I did not make purchases from them and they will not be getting their money, even though 2 of the three have already shipped their products to somewhere that is NOT my address. I am shocked and completely disgusted of this violation of my financial security with a company that claims it is the SAFE way to buy. It sure is, for thieves!
Submitted By:: Susie
Location-: Grand Rapids Michigan
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