admin : Thursday, May 17, 2012, 8:07
Credit Card Debited 17 Times By PayPal
I’ve used paypal for years. This was my first real problem, but it was a doozie.
My credit card was debited through paypal 17 times in 2 minutes by the same company. All debits I had not authorized.
Went crazy listening to those **** recordings for 10 min while trying to find a human at paypal. Those recordings have NEVER solved my problems on any site. Great for balance and last debit but doesn’t work for real problems.
Agent I finally found was exceptional. Very polite in the face of my tantrum and I thought the problem was fixed. She said the problem was fixed. However, next day I found out that they had shut down an “isoldit” ebay lister I use often. Put them out of business for two days, and also was investigating Walmart in the fraud. I wonder if they shut them down, too?
Finally, after two days, they fixed all the problems, reinstated my friend at ebay, and as far as I can tell, allowed walmart to stay open.
Now the ultimate frustration. They sent me one of those wonderful “no-reply” emails telling me my account had been limited and I should sign on to my account and talk to their fraud unit. PROBLEM WAS, THE LIMITATION WAS TO FREEZE MY PASSWORD. I COULDN’T SIGN ON TO FIX THE PROBLEM OR EVEN FIND A **** PHONE NUMBER LET ALONE THEIR FRAUD UNIT.
Problem was finally fixed and I have been credited. Have to wait for a paper bill to see if it’s actually fixed. So much grief to two innocent companies and myself from what I assume was a clerical error.
by Robert Shumar
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