User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on March 6, 2010 under Policy Issues | 
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I purchased a DVTPal DVR for $258.63 from DigitalStar.com on 9/23/2009 paid thru Paypal as I typically have done thinking it is more secure. The item never came, DigitalStar would not respond to my dozen emails Read more of this article »
Posted by ppc on March 5, 2010 under Policy Issues | Comments are off for this article
I received my monthly bill from PayPal and it had a late charge of $30.00 and also interest charges for a late fee for not paying a $21.00 bill. I have had a PayPal account for years and have never been late Read more of this article »
Posted by ppc on January 22, 2010 under Policy Issues | Comments are off for this article
I am facing a very ridiculous issue with paypal . My withdraw limit is not being reset, the limit being $500 per month for non-verified users. Nowhere in the user agreement is there any mention of the limit being a one-time thing Read more of this article »
Posted by ppc on January 19, 2010 under Policy Issues | Comments are off for this article
I was going to purchase a one year subscription to a magazine. The square popped up offering PayPal as a service choice. I was not able to close this box. Read more of this article »
Posted by ppc on January 9, 2010 under Policy Issues | Comments are off for this article
My husband and I both have a PayPal account. We have the same bank account (of course because we are married). We always made the payments to PayPal via computer but can no longer do this. PayPal states that this account is already being used since one of us is registered under this account Read more of this article »
Posted by ppc on December 14, 2009 under Frozen Accounts, Policy Issues | Comments are off for this article
I joined up to PayPal & eBay. I was forced to accept PayPal as the preferred method of payment by eBay. I then lost my place of abode & was registered as homeless last year, being forced to sleep rough. During which time my bank account which had an overdraft facility was being slowly eaten into by PayPal & eBay’s recurring fees. Read more of this article »
Posted by ppc on December 2, 2009 under Frozen Accounts, Policy Issues | Comments are off for this article
Paypal attempted twice to charge my bank account for ebay fees, but they were supposed to charge my credit card. When I called them, I got someone with a thick accent who was not understandable and hung up on me. When I changed to another bank account, they again tried to charge the first one, so now I have several insufficient funds charges from bank #1 Read more of this article »
Posted by ppc on November 20, 2009 under Policy Issues | Comments are off for this article
First of all PayPal needs to implement a policy to release customers funds on the customers request. I will never use PayPal again. I had more than enough funds in my account to cover my purchase. Read more of this article »
Posted by ppc on November 14, 2009 under Policy Issues, Poor Customer Service | Comments are off for this article
Paypal retained my prior address as being confirmed, even after i updated it. Then when I ordered from a company, and gave the company my real address, PayPal changed the shipping to my old outdated address. I never received the item. Then when I tried to delete my old address, the Paypal system wouldn’t allow me to delete it, “saying I could not delete a confirmed address.” Read more of this article »
Posted by ppc on November 3, 2009 under Policy Issues | Comments are off for this article
I purchased a 1 troy oz silver panda coin on ebay. Shortly thereafter seller became unregistered so I immediately filed a case with Paypal. Sometime later item was received from China and was counterfeit… Read more of this article »