User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on February 4, 2010 under Poor Customer Service | 
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I ordered four identical items and received only two. I paid through PayPal. I bought through Ebay. After going through sending many emails back and forth with the seller he said he wasn’t going to ship two more of these items Read more of this article »
Posted by ppc on January 11, 2010 under Poor Customer Service | Comments are off for this article
My money is being HELD by Paypal/clickbank. I bought a satellite download for $49.95, but in so doing I clicked the wrong keys and made three purchases instead of one. After weeks of arguing Read more of this article »
Posted by ppc on January 9, 2010 under Poor Customer Service | Comments are off for this article
Hang on to your butts everyone. Ebay/PayPal is the next big company to go down and then request bailout money from the gov. If you have any money at all in PayPal, take it out as soon as you can. They have been blocking major withdrawls but the smaller ones have been let go. Ebay stock has gone from high 60’s to 25. Does this tell you what is about to happen? They have done nothing in the last 5 years but take your money, raise all fees, drive out the little man, and then run with their huge profits. Don’t say you weren’t warned….
Submitted by JC
Posted by ppc on January 1, 2010 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
Paypal is horrific. Somebody called and gave my company a credit card for merchandise. We ran the credit card through the paypal system and it was accepted. We then sent out the merchandise. A few weeks later a person called and said he had the charge on his card, but did not give the order Read more of this article »
Posted by ppc on December 14, 2009 under Poor Customer Service | Comments are off for this article
For about six months I’ve been paying for items online by using PayPal “credit” cards. These are actually debit cards, but are accepted by many sites that don’t accept straight PayPal payments. Read more of this article »
Posted by ppc on December 7, 2009 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
I have been using Paypal for some years, and for the first time I have had to lodge a Buyer Dispute because an item i bought from Ebay was ‘Significantly Not as Described’, and the seller refused to refund. Read more of this article »
Posted by ppc on December 4, 2009 under Frozen Accounts, Poor Customer Service | Comments are off for this article
I had just changed my merchant service from another merchant provider to paypal, due to PayPal’s claim that online sales will increase up to 14% if you accept payment online by paypal. But I quickly came to realize that if you want to destroy your business please use paypal as your merchant service provider Read more of this article »
Posted by ppc on November 14, 2009 under Policy Issues, Poor Customer Service | Comments are off for this article
Paypal retained my prior address as being confirmed, even after i updated it. Then when I ordered from a company, and gave the company my real address, PayPal changed the shipping to my old outdated address. I never received the item. Then when I tried to delete my old address, the Paypal system wouldn’t allow me to delete it, “saying I could not delete a confirmed address.” Read more of this article »
Posted by ppc on July 18, 2009 under Policy Issues, Poor Customer Service | Comments are off for this article
I have been using paypal for a while now and never had any issues until now. I use a bank account to have paypal withdraw funds from whenever I make a purchase. I was given some bad advice by one of paypal’s customer service reps which caused an overdue balance previously paid to be added to another purchase. Read more of this article »
Posted by ppc on June 30, 2009 under Poor Customer Service | Comments are off for this article
To start, my transaction number was not recognized by PayPal’s computer database. Also, in my experience PayPal will not provide their toll free number up front, only the long distance number, from their website. Read more of this article »