User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on August 11, 2010 under Poor Customer Service, Scams | 
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I sold a Caravan Factory DVD in-dash changer on eBay. I sent out the changer in perfect working condition. Once he received the package, he apparently opened it on the opposite end of the label, and replaced it with a damaged unit Read more of this article »
Posted by ppc on under Poor Customer Service | Comments are off for this article
I was sent 3 emails telling me two small deposits were made to my account and I needed to confirm my account. However, only one of the deposits showed up so I contacted PayPal by email. One week later, no reply. So I tried to call them on phone Read more of this article »
Posted by ppc on August 4, 2010 under Website Issues | Comments are off for this article
I was making my first sale on e-bay with the cost of the item at $600. A Dr. W. contacted me by e-mail saying he made payment for the item via pay-pal and to ship the item immediately. After no payment showed up in my pay-pal account, I notified the buyer and informed him that the item wouldn’t be shipped until the payment was confirmed Read more of this article »
Posted by ppc on May 30, 2010 under Website Issues | Comments are off for this article
When I was emailed from PayPal to say my English visa card was about to expire, I logged on to put in the details of the replacement card. I was surprised to find that my card did not match the billing address. That is because I now live in France and my french address was in my previous details (not a problem before) Read more of this article »
Posted by ppc on April 14, 2010 under Frozen Accounts, Poor Customer Service | Comments are off for this article
I would like to complain about the level of service that I have received during the last 2 months, my PayPal account has been frozen twice now; once for the increased amount of cash flowing through the account and now for “suspected fraud”. I can appreciate that security is a must as I work for the UK’s leading bank, Barclay’s and I know what a pain in the backside data protection and security of accounts are Read more of this article »
Posted by ppc on March 30, 2010 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
In January of 2010 PayPal allowed a direct debit of £531 to be withdrawn from my personal bank account. When I eventually managed to talk to someone at PayPal, they seemed unconcerned and said that if this was a mistake the money would be paid back Read more of this article »
Posted by ppc on February 4, 2010 under Poor Customer Service | Comments are off for this article
I ordered four identical items and received only two. I paid through PayPal. I bought through Ebay. After going through sending many emails back and forth with the seller he said he wasn’t going to ship two more of these items Read more of this article »
Posted by ppc on January 11, 2010 under Poor Customer Service | Comments are off for this article
My money is being HELD by Paypal/clickbank. I bought a satellite download for $49.95, but in so doing I clicked the wrong keys and made three purchases instead of one. After weeks of arguing Read more of this article »
Posted by ppc on January 9, 2010 under Poor Customer Service | Comments are off for this article
Hang on to your butts everyone. Ebay/PayPal is the next big company to go down and then request bailout money from the gov. If you have any money at all in PayPal, take it out as soon as you can. They have been blocking major withdrawls but the smaller ones have been let go. Ebay stock has gone from high 60’s to 25. Does this tell you what is about to happen? They have done nothing in the last 5 years but take your money, raise all fees, drive out the little man, and then run with their huge profits. Don’t say you weren’t warned….
Submitted by JC
Posted by ppc on January 1, 2010 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
Paypal is horrific. Somebody called and gave my company a credit card for merchandise. We ran the credit card through the paypal system and it was accepted. We then sent out the merchandise. A few weeks later a person called and said he had the charge on his card, but did not give the order Read more of this article »