User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on March 16, 2010 under Chargebacks/Disputes | 
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On 1/20/10 I sold two fishing rods on ebay. The buyer paid through PayPal with a credit card. A week later i sent a email to buyer asking if he had received the rods but got no reply, so I thought everything was OK. A month later the buyer raised a dispute saying that the rods were not as described Read more of this article »
Posted by ppc on March 11, 2010 under Chargebacks/Disputes | Comments are off for this article
I received a renewal email from stockedphotos.com that also said MY SUBSCRIPTION HAD EXPIRED. Because I don’t have the business anymore that uses photos, i didn’t respond. I was billed the next day through PayPal anyway Read more of this article »
Posted by ppc on February 21, 2010 under Chargebacks/Disputes | Comments are off for this article
I’ve used PayPal for years and have always been happy, but have never had to file a complaint before. Now that I have I am not happy. I was using a service that I paid for through PayPal and had been content with for a year or so. But in October I get a notice that they are going out of business Read more of this article »
Posted by ppc on February 19, 2010 under Chargebacks/Disputes | Comments are off for this article
PayPal refunded a buyer $50.00 without my consent on an item sold on ebay. The buyer e-mailed me prior to filing a claim with PayPal and received the item but decided she was unhappy Read more of this article »
Posted by ppc on February 3, 2010 under Chargebacks/Disputes | Comments are off for this article
I purchased a computer at Dell and paid through PayPal. On the
Shipping date Dell boosted the cost over $23 and doubled the order. (I
have the original purcahse documents to back me.) PayPal said this was
acceptable and would not do anything.
Submitted by Ron B.
Posted by ppc on January 1, 2010 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
Paypal is horrific. Somebody called and gave my company a credit card for merchandise. We ran the credit card through the paypal system and it was accepted. We then sent out the merchandise. A few weeks later a person called and said he had the charge on his card, but did not give the order Read more of this article »
Posted by ppc on December 7, 2009 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
I have been using Paypal for some years, and for the first time I have had to lodge a Buyer Dispute because an item i bought from Ebay was ‘Significantly Not as Described’, and the seller refused to refund. Read more of this article »
Posted by ppc on August 18, 2009 under Chargebacks/Disputes | Comments are off for this article
Posted by ppc on August 6, 2009 under Chargebacks/Disputes | Comments are off for this article
I am a South African who purchased some items from Ebay. After payment was received the seller contacted me and advised me that the products had been shipped. After not receiving the products after one month, I emailed the seller once again he advised that the products had been sent and that it didn’t have a tracking number and that i should be patient. Read more of this article »
Posted by ppc on June 19, 2009 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
I had 2 charge-backs on my paypal account, both of which I provided necessary tracking info and other evidence showing that I was in the right. I waited several days after providing this evidence before calling PayPal to see why they were still holding my money. Read more of this article »