PPC Submitter : Friday, January 14, 2011, 10:32
Can’t get limitation lifted
Account balance was frozen when reached £1900.00. Have been trying since November to get the limitation lifted – have provided every piece of information requested by fax and uploaded directly via’ the resolution center.
It is now January and still in the same position. Have begged them to get someone to call me to discuss but no one ever does – do not know where to go from here. Have contacted the FSA today and requested their guidance – surely this must be holding money under false pretences.
Submitted By:: SAB
Location: UK
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I’ve just been hit with the same problem. Round and around and around you go, batting your head against a brick wall every time you pass. I’m fed up and want out, and I’ve only been tortured for two and a half weeks since I passed the threshold. At least they transferred the money I’d asked for, at the same time as freezing the account! I should have asked for the rest. AND they have the gall to expect you to keep paying money in !
PS Does anyone know how to contact the owner(s)of ebay and paypal ? Surely they cannot WANT all the bad comments and press? Do they really even know what’s going on? It wouldn’t be hard for Customer Services to ignore Emails and say “…everythings fine here boss…”. They’re doing it to me; the only replies I’ve had are from an automated service that tells you not to reply to them !! Hey at least THEY reply!! PPS See the Daily Mail’s Financial Advice website. Type in “paypal problems” or similar ; I got a list of 1500 comments going way back! The tip of the iceberg, no doubt !