PPC Submitter : Friday, August 10, 2012, 10:37
Bank verification and hold times on phone
Took over a week to verify my bank account. I had to call and give them the amount of the deposit over the phone. Customer Service Rep verified my account, I paid an invoice. Two hours later I get 3 emails saying PayPal was unable to verify my account and that I must have typed the account number in wrong. I called PayPal to find out WTF is going on. While I am typing this I have been on hold for 59:47. Yes, I have been on hold for an hour. How many complaint calls must they be getting to put me on hold for now over an hour? I told my attorney if he sends me another bill via PayPal, he is fired. I will no longer offer PayPal on my web site or use them to pay invoices. Competition will put PayPal out of business and I will do a happy dance when they do. They should change their name to NoPayPal or NoAnswerThePhonePal
Submitted By:: Kerrie
Location-: Fairfield WI
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