PPC Submitter : Friday, November 18, 2011, 10:51

Automated phone system is crap

PayPal, holds money for weeks even months leaving you the merchant to front shipping and handling fees for periods of minimum 21 days. in some cases months without interest. This is called laundering, period. Next headache try to close the account out and get my money out of PayPal’s bank account into my account. i will post the automated pre determined Que of responses. This is an illusion that you are actually talking with “Sarah”
Sarah – PayPal :
Hi. I’m Sarah, PayPal’s automated customer support assistant.
How can I help you today?
You :
how do i close out my PayPal account?
Sarah – PayPal :
What type of PayPal account would you like to close:
-Student
-Business
-Premier
-Personal
You :
personal
Sarah – PayPal :
Before I help you close your account, could you tell me why you’d like to close it?
You :
not effective way to transfer money, holding period too long, account does not pay interest to hold money for three weeks. as a currency trader i find PayPal to be the worse money service on the market today.
Sarah – PayPal :
I’m afraid I didn’t understand your question. Can you ask it more simply?
Sarah – PayPal :
I apologize if you can’t find the information you seek by speaking with me. Please send us a question by email or call us.
You :
perfect, i didnt expect any resolution. my final point. Nice doing business with you. armatures
Sarah – PayPal :
I found the following information. You can click to learn more.
- Why was my dispute closed?
- How do I resolve a dispute?
- What is the status of my case?
You :
No, another failed customer service event. this automated response is the last point. PayPal is holding my money and all i can do is get child like automated responses. thanks i will forward this conversation to my lawyers for further action.
Sarah – PayPal :
I’m afraid I didn’t understand your question. Can you ask it more simply?

I recommend anyone with similar situations to depending on your states general laws to file a suit in small claims court. PayPal can give you the run around but that stops when they must answer to a Judge. Most likely PayPal will opt out of litigation because of the cost of hiring a lawyer verses the monetary settlement.
I rest my case!

Submitted By:: Michael

Location-: Buffalo, NY

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