User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on March 30, 2010 under Chargebacks/Disputes, Poor Customer Service | 
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In January of 2010 PayPal allowed a direct debit of £531 to be withdrawn from my personal bank account. When I eventually managed to talk to someone at PayPal, they seemed unconcerned and said that if this was a mistake the money would be paid back Read more of this article »
Posted by ppc on March 22, 2010 under Frozen Accounts | Comments are off for this article
I have two ebay accounts and two PayPal accounts, one PayPal account for each ebay account. I have never had any problems, they worked fine until recently when both of my PayPal accounts were limited because of supposed security concerns Read more of this article »
Posted by ppc on March 20, 2010 under Chargebacks/Disputes, Frozen Accounts | Comments are off for this article
I went on ebay to sell my jewels so I could buy a ticket to see my grand kids in New Zealand. I sold a ring with valuation to an American. She filed a dispute with PayPal, and I was told that the case was resolved in my favor Read more of this article »
Posted by ppc on March 18, 2010 under Frozen Accounts | Comments are off for this article
I used PayPal to make a donation to a non-profit organization that helps children in Africa. Apparently PayPal had reason to believe that criminals were hacking accounts and donating the stolen money to non-profit organizations so they flagged the transaction Read more of this article »
Posted by ppc on March 16, 2010 under Chargebacks/Disputes | Comments are off for this article
On 1/20/10 I sold two fishing rods on ebay. The buyer paid through PayPal with a credit card. A week later i sent a email to buyer asking if he had received the rods but got no reply, so I thought everything was OK. A month later the buyer raised a dispute saying that the rods were not as described Read more of this article »
Posted by ppc on March 11, 2010 under Chargebacks/Disputes | Comments are off for this article
I received a renewal email from stockedphotos.com that also said MY SUBSCRIPTION HAD EXPIRED. Because I don’t have the business anymore that uses photos, i didn’t respond. I was billed the next day through PayPal anyway Read more of this article »
Posted by ppc on March 7, 2010 under Fees | Comments are off for this article
Bought a 35 dollar item. MY CC that I had never used anyhow as a backup form of payment had expired. I do not do business with the CC companies any longer. 35 is not much I agree unless there are hundreds or thousands of people doing the same tonight. How many transactions do they process a day? Read more of this article »
Posted by ppc on March 6, 2010 under Policy Issues | Comments are off for this article
I purchased a DVTPal DVR for $258.63 from DigitalStar.com on 9/23/2009 paid thru Paypal as I typically have done thinking it is more secure. The item never came, DigitalStar would not respond to my dozen emails Read more of this article »
Posted by ppc on March 5, 2010 under Policy Issues | Comments are off for this article
I received my monthly bill from PayPal and it had a late charge of $30.00 and also interest charges for a late fee for not paying a $21.00 bill. I have had a PayPal account for years and have never been late Read more of this article »