User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on November 21, 2009 under Frozen Accounts | 
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Did over 30K a month using ebay and paypal, for over a year. Had nearly 98% great feeback, refunded a few people with hundreds of tranasactions. They froze my account on paypal, freezing nearly $3800.00 Read more of this article »
Posted by ppc on November 20, 2009 under Policy Issues | Comments are off for this article
First of all PayPal needs to implement a policy to release customers funds on the customers request. I will never use PayPal again. I had more than enough funds in my account to cover my purchase. Read more of this article »
Posted by ppc on November 14, 2009 under Policy Issues, Poor Customer Service | Comments are off for this article
Paypal retained my prior address as being confirmed, even after i updated it. Then when I ordered from a company, and gave the company my real address, PayPal changed the shipping to my old outdated address. I never received the item. Then when I tried to delete my old address, the Paypal system wouldn’t allow me to delete it, “saying I could not delete a confirmed address.” Read more of this article »
Posted by ppc on November 3, 2009 under Frozen Accounts | Comments are off for this article
After reporting an unauthorized charge to my paypal account, Paypay “opened an investigation” which led them to conclude the charge was not fraudulent. Read more of this article »
Posted by ppc on under Policy Issues | Comments are off for this article
I purchased a 1 troy oz silver panda coin on ebay. Shortly thereafter seller became unregistered so I immediately filed a case with Paypal. Sometime later item was received from China and was counterfeit… Read more of this article »