User submitted gripes about the world’s largest merchant account service provider. Real complaints from real people- Post yours today
Posted by ppc on June 30, 2009 under Poor Customer Service | 
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To start, my transaction number was not recognized by PayPal’s computer database. Also, in my experience PayPal will not provide their toll free number up front, only the long distance number, from their website. Read more of this article »
Posted by ppc on June 22, 2009 under Policy Issues | Comments are off for this article
READ AND HEED, PAYPAL has an inept dispute process. Read more of this article »
Posted by ppc on June 19, 2009 under Chargebacks/Disputes, Poor Customer Service | Comments are off for this article
I had 2 charge-backs on my paypal account, both of which I provided necessary tracking info and other evidence showing that I was in the right. I waited several days after providing this evidence before calling PayPal to see why they were still holding my money. Read more of this article »
Posted by ppc on under Policy Issues | Comments are off for this article
Their policy is to release funds from their account to the Seller as soon as the Seller provides shipping or tracking numbers. The problem is, is that the shippers also are in bed with the Seller, therefore the shipment is never made and the money is gone! Read more of this article »
Posted by ppc on June 18, 2009 under Chargebacks/Disputes | Comments are off for this article
I sold a very expensive Gibson Guitar on Ebay to a person in Dubai. The guitar was only 3 months old and was in new condition. The buyer paid me via Paypal approx 3000.00. Read more of this article »
Posted by ppc on June 12, 2009 under Frozen Accounts | Comments are off for this article
I hate paypal and Ebay. I sold a laptop and, because it was a bank holiday weekend, did not want to send it until tuesday to make sure it was recieved. Read more of this article »
Posted by ppc on under Policy Issues, Poor Customer Service | Comments are off for this article
I called paypal and asked y can’t i pay an invoice of $26 when i have more than enough balance in my account. They told me i have to verify my account since my sending limit is reached. I only have $17 left of send limit. Read more of this article »
Posted by ppc on under Chargebacks/Disputes | Comments are off for this article
PayPal approved a chargeback even though I provided plenty of evidence that the fault belonged to the buyer. Read more of this article »
Posted by ppc on under Poor Customer Service | Comments are off for this article
PayPal customer service is sooooooooo slooooooow to fix seemingly simple problems. Read more of this article »
Posted by ppc on June 9, 2009 under Frozen Accounts | Comments are off for this article